{"id":1475,"date":"2020-11-17T09:50:29","date_gmt":"2020-11-17T09:50:29","guid":{"rendered":"http:\/\/arrimice.com\/?page_id=1475"},"modified":"2021-01-29T11:11:45","modified_gmt":"2021-01-29T11:11:45","slug":"politikalarimiz","status":"publish","type":"page","link":"http:\/\/arrimice.com\/index.php\/politikalarimiz\/","title":{"rendered":"Politikalar\u0131m\u0131z"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1475\" class=\"elementor elementor-1475\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80d1ff6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"80d1ff6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-735d2826\" data-id=\"735d2826\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65fc4c10 elementor-widget elementor-widget-spacer\" data-id=\"65fc4c10\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-673c6976 elementor-hidden-phone elementor-aspect-ratio-169 elementor-widget elementor-widget-video\" data-id=\"673c6976\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;mute&quot;:&quot;yes&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;play_on_mobile&quot;:&quot;yes&quot;,&quot;aspect_ratio&quot;:&quot;169&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-fit-aspect-ratio elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/Arri-Mice-tanitim-video.mp4\" autoplay=\"\" loop=\"\" muted=\"muted\" playsinline=\"\" controlsList=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f5372ef\" data-id=\"f5372ef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3176dc9d elementor-widget elementor-widget-spacer\" data-id=\"3176dc9d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8755e03 elementor-widget elementor-widget-image-carousel\" data-id=\"8755e03\" data-element_type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;pause_on_hover&quot;:&quot;no&quot;,&quot;pause_on_interaction&quot;:&quot;no&quot;,&quot;autoplay_speed&quot;:3000,&quot;autoplay&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper-container\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image\" src=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/A-r-r-i-mice-1-1-1024x390.jpg\" alt=\"A r r i mice 1 (1)\" \/><\/figure><\/div><div class=\"swiper-slide\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image\" src=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/A-r-r-i-mice-1-2-1024x390.jpg\" alt=\"A r r i mice 1 (2)\" \/><\/figure><\/div><div class=\"swiper-slide\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image\" src=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/A-r-r-i-mice-1-3-1024x390.jpg\" alt=\"A r r i mice 1 (3)\" \/><\/figure><\/div><div class=\"swiper-slide\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image\" src=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/A-r-r-i-mice-1-4-1024x390.jpg\" alt=\"A r r i mice 1 (4)\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eeacf5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eeacf5c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2eb0f06\" data-id=\"2eb0f06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f0e417 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7f0e417\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aaf946d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aaf946d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c96857\" data-id=\"3c96857\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47e06da elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"47e06da\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7531\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-7531\" aria-expanded=\"false\"><a href=\"\">E B\u00dcLTEN S\u00d6ZLE\u015eMES\u0130<\/a><\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7532\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7532\" aria-expanded=\"false\"><a href=\"\">H\u0130ZMET S\u00d6ZLE\u015eMES\u0130<\/a><\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7533\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7533\" aria-expanded=\"false\"><a href=\"\">\u00dcYEL\u0130K S\u00d6ZLE\u015eMES\u0130<\/a><\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7534\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7534\" aria-expanded=\"false\"><a href=\"\">\u0130NSAN KAYNAKLARI<\/a><\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-7535\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7535\" aria-expanded=\"false\"><a href=\"\">K\u00dcTAHYA \u00c7\u0130ZERGES\u0130<\/a><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-7531\" aria-expanded=\"false\">E B\u00dcLTEN S\u00d6ZLE\u015eMES\u0130<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7531\" tabindex=\"0\" hidden=\"false\"><p><strong>\u0130leti\u015fim \u0130zni<\/strong><br \/>Bu izinli veri metni ile birlikte, Arri Turizm Reklamc\u0131l\u0131k Ta\u015f\u0131mac\u0131l\u0131k \u00d6zel E\u011fitim \u0130n\u015f. San. Ve Tic. Ltd. \u015eti \u00a0veya Arritur \u00a0ile payla\u015fm\u0131\u015f oldu\u011funuz ki\u015fisel bilgilerinizin; taraf\u0131n\u0131za \u00e7e\u015fitli avantajlar\u0131n sa\u011flan\u0131p sunulabilmesi, sat\u0131\u015f, pazarlama ve benzer ama\u00e7l\u0131 her t\u00fcrl\u00fc ileti\u015fim mesajlar\u0131n\u0131n g\u00f6nderilmesi i\u00e7in; saklanmas\u0131na, kullan\u0131lmas\u0131na ve ayn\u0131 ama\u00e7lara y\u00f6nelik olarak; Arri Turizm Reklamc\u0131l\u0131k Ta\u015f\u0131mac\u0131l\u0131k \u00d6zel E\u011fitim \u0130n\u015f. San. Ve Tic. Ltd. \u015eti \u00a0veya Arritur ile payla\u015f\u0131lmas\u0131na izin vermi\u015f bulunuyorsunuz. Bu bilgiler sadece size sa\u011flanacak hizmetlerin kusursuz sunulabilmesi, olas\u0131 g\u00f6nderilerinizin sa\u011fl\u0131kl\u0131 \u015fekilde teslim edilmesi, telefon, sms ve\/veya e-posta yoluyla bildirimlerimizin zaman\u0131nda ula\u015ft\u0131r\u0131labilmesi amac\u0131yla, s\u00f6zle\u015fme ili\u015fkisi i\u00e7inde oldu\u011fumuz, veri g\u00fcvenli\u011fi konusundaki hassasiyetimizi payla\u015fan, ilgili mevzuat h\u00fck\u00fcmlerine riayet eden 3. ki\u015filerle, yaln\u0131zca ihtiya\u00e7 durumunda ve gerekli \u00f6l\u00e7\u00fcde payla\u015f\u0131lacakt\u0131r.<br \/><br \/><strong>\u0130leti\u015fim \u0130zni \u0130ptali<\/strong><br \/>Arri Turizm Reklamc\u0131l\u0131k Ta\u015f\u0131mac\u0131l\u0131k \u00d6zel E\u011fitim \u0130n\u015f. San. Ve Tic. Ltd. \u015eti \u00a0veya Arritur e-b\u00fclten listesinden ayr\u0131lmak ve taraf\u0131n\u0131zla ticari elektronik ileti\u015fim kurulmas\u0131 i\u00e7in verdi\u011finiz onay\u0131 iptal etmek isterseniz; e-b\u00fcltenin alt k\u0131sm\u0131nda bulunan a\u00e7\u0131klama b\u00f6l\u00fcm\u00fcndeki linki t\u0131klayabilir,\u00a0 mail ile talebinizi iletebilir, ya da 0 242 323 95 05 arayabilirsiniz.<br \/><br \/><strong>\u00dc\u00e7\u00fcnc\u00fc Parti Sitelere Ba\u011flant\u0131lar\u0131na (Linklere) Dair<\/strong><br \/>Arri Turizm Reklamc\u0131l\u0131k Ta\u015f\u0131mac\u0131l\u0131k \u00d6zel E\u011fitim \u0130n\u015f. San. Ve Tic. Ltd. \u015eti \u00a0veya Arritur \u00a0ad\u0131 alt\u0131nda varl\u0131k g\u00f6steren di\u011fer \u015firketler, web sitesindeki ba\u011flant\u0131lar arac\u0131l\u0131\u011f\u0131yla ula\u015faca\u011f\u0131n\u0131z \u00fc\u00e7\u00fcnc\u00fc ki\u015filere ait web sitelerinin gizlilik ilkeleri hakk\u0131nda bir garanti vermez, bu nedenle ki\u015fisel olarak belirlenebilir herhangi bir bilgi vermeden \u00f6nce, gitti\u011finiz sitelerin gizlilik yakla\u015f\u0131mlar\u0131n\u0131 de\u011ferlendirmenizi \u00f6neririz.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7532\" aria-expanded=\"false\">H\u0130ZMET S\u00d6ZLE\u015eMES\u0130<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7532\" tabindex=\"0\" hidden=\"hidden\"><p><strong>MADDE 1. TARAFLAR\u00a0<\/strong><br \/><br \/>Bir taraftan\u00a0KILINCARSLAN MAH. KAD\u0130RPA\u015eA SOK. KARYAT\u0130T S\u0130TES\u0130 NO :9 MURATPA\u015eA \/ANTALYA adresinde bulunan\u00a0ARRI TUR\u0130ZM REKLAMCILIK TA\u015eIMACILIK \u00d6ZEL E\u011e\u0130T\u0130M\u00a0 \u0130N\u015eAAT SANAY\u0130 VE T\u0130CARET L\u0130M\u0130TED \u015e\u0130RKET\u0130 \u00a0(k\u0131saca<strong>\u00a0ACENTA\u00a0<\/strong>olarak an\u0131lacakt\u0131r) ile di\u011fer taraftan, rezervasyon sahibi(K\u0131saca<strong>\u00a0M\u00fc\u015fteri<\/strong>\u00a0olarak an\u0131lacakt\u0131r) elektronik ortamda anla\u015fmaya varm\u0131\u015flard\u0131r.<br \/><br \/>\u00a0<\/p><p><strong>MADDE 2. KONU\u00a0<\/strong><br \/>\u0130\u015fbu s\u00f6zle\u015fmenin konusu, ACENTE&#8217;nin T\u00dcKET\u0130C\u0130&#8217;ye www.arritur.com internet sitesinden elektronik ortamda sat\u0131\u015f\u0131n\u0131 yapt\u0131\u011f\u0131, a\u015fa\u011f\u0131da nitelikleri ve sat\u0131\u015f fiyat\u0131 belirtilen hizmetin sat\u0131\u015f\u0131 ve ifas\u0131 ile ilgili olarak 4077 Say\u0131l\u0131 T\u00dcKET\u0130C\u0130&#8217;nin Korunmas\u0131 Hakk\u0131nda Kanun &#8211; Mesafeli S\u00f6zle\u015fmeleri Uygulama Usul ve Esaslar\u0131 Hakk\u0131nda Y\u00f6netmelik h\u00fck\u00fcmleri gere\u011fince taraflar\u0131n hak ve y\u00fck\u00fcml\u00fcl\u00fcklerini kapsamaktad\u0131r.<\/p><p><strong>MADDE 3. GENEL H\u00dcK\u00dcMLER<\/strong><br \/><strong>3.1.<\/strong>\u00a0T\u00dcKET\u0130C\u0130, s\u00f6zle\u015fme konusu \u00fcr\u00fcn\u00fcn hizmetin nitelikleri, sat\u0131\u015f fiyat\u0131 ve \u00f6deme \u015fekli ile ifaya ili\u015fkin t\u00fcm \u00f6n bilgileri okuyup bilgi sahibi oldu\u011funu ve elektronik ortamda gerekli teyidi verdi\u011fini beyan eder.\u00a0<br \/><strong>3.2.<\/strong>\u00a0ACENTE, s\u00f6zle\u015fme konusu hizmetin ay\u0131pl\u0131 olmas\u0131 nedeniyle T\u00dcKET\u0130C\u0130&#8217;ye kar\u015f\u0131 sorumludur.\u00a0<br \/><strong>3.3.<\/strong>\u00a0Hizmetin ifas\u0131ndan sonra T\u00dcKET\u0130C\u0130&#8217;ye ait kredi kart\u0131n\u0131n ACENTE&#8217;nin kusurundan kaynaklanmayan bir \u015fekilde yetkisiz ki\u015filerce haks\u0131z veya hukuka ayk\u0131r\u0131 olarak kullan\u0131lmas\u0131 nedeni ile ilgili banka veya finans kurulu\u015funun hizmet bedelini ACENTE&#8217;ye \u00f6dememesi halinde T\u00dcKET\u0130C\u0130, hizmet bedelinden ve do\u011fan zararlardan sorumludur.<\/p><p>\u00a0<\/p><p><br \/><strong>MADDE 4.\u00d6DEMELER<\/strong><br \/><strong>4.1.<\/strong>\u00a0Kay\u0131t an\u0131nda rezervasyon bedelinin<strong>\u00a0%100<\/strong>&#8216;\u00fcn\u00fc\u00a0<strong>pe\u015fin<\/strong>\u00a0veya\u00a0<strong>kredi kart\u0131\u00a0<\/strong>ile al\u0131n\u0131r. Pe\u015fin \u00f6demeler i\u00e7in banka hesap numaram\u0131z kullan\u0131lacakt\u0131r.<\/p><p><strong>MADDE 5. UYGULAMA<\/strong><br \/><strong>5.1.<\/strong>\u00a0M\u00fc\u015fteri yukar\u0131da belirtilen tarihler aras\u0131nda konaklama yapacakt\u0131r. M\u00fc\u015fteri konaklama s\u00fcresini uzatmak isterse, talebini ve \u00f6demesini yapt\u0131ktan sonra konaklama s\u00fcresi uzat\u0131labilir.\u00a0<br \/><br \/><strong>5.2.<\/strong>\u00a0Ba\u015fka t\u00fcrl\u00fc belirtilmedik\u00e7e, kokan, akan, yan\u0131c\u0131 veya patlay\u0131c\u0131 vas\u0131flar\u0131 olan veya \u00e7evresine rahats\u0131zl\u0131k veren e\u015fyalar ile kesici delici ve ate\u015fli silahlar ve her \u00e7e\u015fit hayvan\u0131n tesislere sokulmas\u0131 yasakt\u0131r.\u00a0<br \/><br \/><strong>5.3.<\/strong>\u00a0M\u00fc\u015fterinin tesislerdeki konaklama esnas\u0131nda meydana gelebilecek her t\u00fcrl\u00fc h\u0131rs\u0131zl\u0131k, kay\u0131p ve hasar\u0131ndan<strong>\u00a0ACENTA\u00a0<\/strong>sorumlu de\u011fildir.\u00a0<br \/><br \/><strong>5.4.<\/strong>\u00a0M\u00fc\u015fterinin otele giri\u015f saati 14.00 den sonrad\u0131r. Otelden \u00e7\u0131k\u0131\u015f\u0131 en son saat 12.00 d\u0131r.\u00a0<br \/>\u00a0<\/p><p><strong>MADDE 6. S\u00d6ZLE\u015eME BEDEL\u0130 VE \u00d6DEME<\/strong>\u00a0<br \/><strong>6.1.<\/strong>\u00a0S\u00f6zle\u015fme bedeli KDV dahil olarak, m\u00fc\u015fteriye g\u00f6nderilen voucherda yazan tutar kadard\u0131r<strong>.<\/strong>\u00a0<br \/><br \/><strong>6.2.<\/strong>Bu bedele, rezervasyonda, ayr\u0131 ayr\u0131 belirtilen t\u00fcm hizmetler dahildir. Belirtilmemi\u015f hizmetler ve otelde al\u0131nacak ekstra \u00fcr\u00fcn ve hizmetler extra \u00fccrete tabidir.\u00a0<br \/><br \/><strong>6.3.<\/strong>\u00a0M\u00fc\u015fteri, rezervasyon tutar\u0131n\u0131n %100 &#8216;\u00fcn\u00fc pe\u015fin olarak \u00f6demeyi kabul eder.<br \/>\u00a0<\/p><p><strong>MADDE 7. \u0130PTAL S\u0130GORTASI<\/strong>\u00a0<br \/><strong>7.1.<\/strong>\u00a0Arritur Seyahat \u0130ptal G\u00fcvence Paketi Erken Rezervasyon kampanyas\u0131 \u00fcr\u00fcnlerine ve minimum 3 gece\/\u00fczeri yap\u0131lan ve s\u00f6zle\u015fme yap\u0131ld\u0131\u011f\u0131 y\u0131l\u0131n Ekim ay\u0131n\u0131n on be\u015finci g\u00fcn\u00fc \u00f6ncesi giri\u015fli rezervasyonlar i\u00e7in ge\u00e7erlidir.\u00a0<br \/><br \/><strong>7.2.<\/strong>\u00a0Seyahat \u0130ptal G\u00fcvence Paketi bedeli, rezervasyon \u00fccretinin 1-1000 TL aras\u0131 tutarlar i\u00e7in 25 TL, 1001-1500 TL aras\u0131 tutarlar i\u00e7in 25TL, 1.501-2.000 TL aras\u0131 tutarlar i\u00e7in 50 TL, 2.001-2.500 TL aras\u0131 tutarlar i\u00e7in 50 TL, 2501 &#8211; 3.000 TL aras\u0131 tutarlar i\u00e7in 60 TL, 3.001 &#8211; 3500 TL aras\u0131 tutarlar i\u00e7in 70\u00a0 TL 3.501 TL ve \u00fczeri tutarlar i\u00e7in 80 TL dir.\u00a0<br \/><br \/><strong>7.3.<\/strong>\u00a0Madde 6.1. de belirtilen Seyahat G\u00fcvence Paketine sahip olmayan Erken Rezervasyon indirimli sat\u0131\u015flar\u0131 indirimli hizmetin iptal\/devri halinde M\u00dc\u015eTER\u0130, hizmet ba\u015flang\u0131c\u0131ndan tam 7 g\u00fcn \u00f6ncesine kadar hizmet bedelinin %35 ini, 7 g\u00fcnden sonra ise hizmet bedelinin tamam\u0131n\u0131 ACENTE&#8217;ye \u00f6demeyi kabul ve taahh\u00fct eder.<br \/>\u00a0<\/p><p><strong>MADDE 8. S\u00dcRE ve FES\u0130H<\/strong>\u00a0<br \/><strong>8.1.<\/strong>\u00a0M\u00fc\u015fteri \u00f6demesini yapt\u0131\u011f\u0131 rezervasyonla ilgili de\u011fi\u015fiklik iste\u011fini 15 g\u00fcn \u00f6nceden yaz\u0131l\u0131 olarak belirtmedi\u011fi s\u00fcrece i\u015fbu s\u00f6zle\u015fmede yaz\u0131l\u0131 konaklama \u015fekilleri ge\u00e7erlidir.\u00a0<br \/><br \/><strong>8.2.<\/strong>\u00a0ACENTA gerekli g\u00f6rd\u00fc\u011f\u00fc durumlarda t\u00fcketiciye de bildirmek kayd\u0131 ile, ilan etti\u011fi veya kay\u0131t ald\u0131\u011f\u0131 otel rezervasyonunu ba\u015flang\u0131\u00e7 tarihinden 14 g\u00fcn \u00f6ncesine kadar k\u0131smen veya tamamen de\u011fi\u015ftirip veya iptal edebilir. M\u00fc\u015fteri bu de\u011fi\u015fiklikleri ve iptali kabul etmedi\u011fi takdirde, rezervasyonunun iptal edilip, \u00f6dedi\u011fi \u00fccretin tamam\u0131n\u0131 iade alma hakk\u0131na sahiptir. Bu durumda m\u00fc\u015fterinin tazminat hakk\u0131 do\u011fmaz. \u00d6deme kredi kart\u0131 ile yap\u0131ld\u0131 ise; kredi kart\u0131 komisyonu, m\u00fc\u015fteriye iade tutar\u0131ndan tenzil edilip kredi kart\u0131na iade edilir.\u00a0<br \/><br \/><strong>8.3.<\/strong>\u00a0M\u00fc\u015fteri, rezervasyonunu kendisinin veya 1. derecede akrabalar\u0131n\u0131n 10 g\u00fcnl\u00fck mutat i\u015ftigaline engel rahats\u0131zl\u0131klar\u0131n\u0131 ve \u00f6l\u00fcmlerini tam te\u015fekk\u00fcll\u00fc devlet hastanesinden al\u0131nacak resmi bir rapor ile belgelemeleri halleri d\u0131\u015f\u0131nda kalan bir sebep ile rezervasyon tarihinin ba\u015flamas\u0131ndan 15 g\u00fcn \u00f6ncesine kadar iptal talep etmesi halinde konaklama bedelinin %35&#8217;inden az olmamak \u00fczere acenta taraf\u0131ndan belirlenecek i\u015flem \u00fccretini, 15 g\u00fcnden az bir s\u00fcre kala ise konaklama \u00fccretinin tamam\u0131n\u0131 \u00f6demeyi kabul ve taahh\u00fct eder. Bu hususta TURSAB mevzuat\u0131 ve Uluslar aras\u0131 NO-SHOW kurallar\u0131n\u0131 taraflar kabul eder.\u00a0<br \/><br \/><strong>8.4.<\/strong>\u00a0M\u00fc\u015fteri, rezervasyonunu kendisinin veya 1. derecede akrabalar\u0131n\u0131n 10 g\u00fcnl\u00fck mutat i\u015ftigaline engel rahats\u0131zl\u0131klar\u0131n\u0131 ve \u00f6l\u00fcmlerini tam te\u015fekk\u00fcll\u00fc devlet hastanesinden al\u0131nacak resmi bir rapor ile belgelemeleri halleri d\u0131\u015f\u0131nda kalan bir sebep ile rezervasyon tarihinin ba\u015flamas\u0131ndan 15 g\u00fcn \u00f6ncesine kadar DE\u011e\u0130\u015e\u0130KL\u0130K talep etmesi halinde 100 TL \u0130\u015flem \u00fccretini \u00f6demeyi kabul ve taahh\u00fct eder. Bu hususta TURSAB mevzuat\u0131 ve Uluslar aras\u0131 NO-SHOW kurallar\u0131n\u0131 taraflar kabul eder.\u00a0<br \/><br \/><strong>8.5.<\/strong>Charter veya tarifeli u\u00e7u\u015flarda\u00a0<strong>ACENTA,<\/strong>\u00a0havayolu ile yolcu aras\u0131nda arac\u0131 konumunda olup, 28\/09\/1955 Lahey Protokol\u00fcne tabidir. U\u00e7u\u015f \u00f6ncesinde u\u00e7u\u015f saatleri ve parkur de\u011fi\u015febilir ve t\u00fcm saatlerin hareket tarihlerinden 24 saat \u00f6nce teyit edilmesi gerekmektedir. Havayolu \u015firketleri taraf\u0131ndan yap\u0131labilecek saat de\u011fi\u015fiklikleri ve olabilecek r\u00f6tarlardan\u00a0<strong>ACENTA\u00a0<\/strong>sorumlu tutulamaz. U\u00e7ak Bileti iptallerinde, Havayollar\u0131n\u0131n iptal ko\u015fullar\u0131 ge\u00e7erlidir.\u00a0<br \/>\u00a0<\/p><p><strong>MADDE 9. M\u00dcCB\u0130R SEBEPLER<\/strong>\u00a0<br \/><strong>9.1.<\/strong>\u00a0\u0130\u015fbu s\u00f6zle\u015fmede belirtilen Otel rezervasyonu tarihleri aras\u0131nda, ba\u015flang\u0131c\u0131nda veya \u00f6ncesinde meydana gelebilecek do\u011fa olaylar\u0131, toplumsal olaylar, uluslararas\u0131 ili\u015fkiler, teknik ar\u0131zalar, grev ve protesto gibi ve otelin hizmetinin eksik veya hizmet vermemesinden dolay\u0131 olaylardan do\u011fan durumlarda acenta sorumlu tutulamaz.<br \/>\u00a0<\/p><p><strong>MADDE10. D\u0130\u011eER H\u00dcK\u00dcMLER<\/strong>\u00a0<br \/><strong>10.1.<\/strong>\u00a0\u0130\u015fbu s\u00f6zle\u015fme, m\u00fcnhas\u0131ran otel rezervasyonuna ili\u015fkin olup, acenta m\u00fc\u015fterinin kesin rezervasyon talebini alarak bu s\u00f6zle\u015fmeyi imzas\u0131n\u0131 m\u00fcteakip, \u00f6ng\u00f6r\u00fclen konaklama tesisi nezdinde m\u00fc\u015fterinin kesin rezervasyonunu ger\u00e7ekle\u015ftirerek konaklama tesisinden rezervasyon teyidini almakla, s\u00f6zle\u015fmesel m\u00fckellefiyetini yerine getirmi\u015f olur. Kesin rezervasyonun acenta taraf\u0131ndan sa\u011flanmas\u0131ndan sonra, rezervasyonun ger\u00e7ekle\u015fmesinde konaklama tesisi yahut m\u00fc\u015fteriden kaynaklanacak sorunlarda, acentenin mesuliyeti yoktur.B\u00f6yle bir problemin mevcudiyetinde, m\u00fc\u015fteri, konaklamada do\u011facak evsaf de\u011fi\u015fiklikleri veya eksiklikleri hususunda, yaln\u0131zca konaklama tesisi i\u015fletmecisine m\u00fcracaat edece\u011fini, acentadan herhangi bir talebi olmayaca\u011f\u0131n\u0131 kabul ve taahh\u00fct eder.\u00a0<br \/><br \/><strong>10.2.<\/strong>\u00a0M\u00fc\u015fteri konaklama esnas\u0131nda her hangi bir durumdan dolay\u0131 \u015fikayet\u00e7i olmas\u0131 halinde, hizmeti k\u0131smen veya sonuna kadar kullanmas\u0131 durumunda, herhangi bir tazminat veya bedel iadesi talep etmemeyi kabul eder.\u00a0<br \/><br \/><strong>10.3.<\/strong>\u00a0M\u00fc\u015fteri otel rezervasyonu tarihi i\u00e7erisinde, otelde ald\u0131\u011f\u0131 hizmetten \u015fikayet\u00e7i olursa ve ayr\u0131lmak isterse bunu bulundu\u011fu otel ve acentaya yaz\u0131l\u0131 olarak bildirmek zorundad\u0131r. Acenta, m\u00fc\u015fterinin rezervasyonu i\u00e7in yapm\u0131\u015f oldu\u011fu \u00f6demeyi otelden geri alabilir ise m\u00fc\u015fteriye iade \u00f6demesini yapacakt\u0131r.\u00a0<br \/><br \/><strong>10.4.<\/strong>Acenta , rezervasyon yapmay\u0131 vaat etti\u011fi konaklama tesisinin vas\u0131flar\u0131 ve y\u0131ld\u0131zlamas\u0131 ile , konaklama tesisinde \u00f6ng\u00f6r\u00fclen hizmetler ile ilgili bilgiyi, konaklama tesisinin beyan\u0131na ve bro\u015f\u00fcrlerine dayanarak ilan etmi\u015f olup, konaklama tesisinin , ilan ve deklarasyonlar\u0131nda yer alan evsafta ve y\u0131ld\u0131zlama standartlar\u0131nda haz\u0131r bulundurulmamas\u0131ndan dolay\u0131 , acentan\u0131n mesuliyeti mevcut de\u011fildir. Bu mesuliyet m\u00fcnhas\u0131ran konaklama tesisinin mesuliyeti olup, m\u00fc\u015fteri bu standart eksikli\u011fi yahut hizmet kusurlar\u0131ndan dolay\u0131 m\u00fcnhas\u0131ran konaklama tesisine kar\u015f\u0131 talep ve tazmin hakk\u0131na sahip oldu\u011funu kabul beyan eder. Konaklama tesisinin \u00f6ng\u00f6r\u00fclen standartlar\u0131 ta\u015f\u0131mamas\u0131 veya konaklama ba\u015flayaca\u011f\u0131 tarihte bu standartlarda hizmet verebilecek durumda olmamas\u0131 halinde , acenta m\u00fc\u015fteriyi ayn\u0131 standartlarda , ayn\u0131 civarda bir ba\u015fka konaklama tesisinde konaklatmak \u00fczere , rezervasyon yapt\u0131rmak ve konaklatmak hakk\u0131n\u0131 haizdir. M\u00fc\u015fteri b\u00f6yle bir de\u011fi\u015fikli\u011fi kabullenmez ise , rezervasyon toplam bedelinin %35 inin kendisinden tenzilini kabul beyan eder.\u00a0<br \/><br \/><strong>10.5.<\/strong>Seyahat sigortas\u0131 hizmeti sat\u0131n alan t\u00fcketicilerin eksik veya ay\u0131pl\u0131 ifa , hasar zarar ve kay\u0131plar\u0131 ile ilgili teminat\u0131n kapsam\u0131 bu hizmeti sunan sigorta firmas\u0131n\u0131n poli\u00e7esiyle belirlenmi\u015ftir. Acenta bu teminatlar\u0131n i\u00e7eri\u011fi, kapsamlar\u0131 veya uygulama \u015fekilleri ile ilgili herhangi bir sorumluluk ta\u015f\u0131mamaktad\u0131r.\u00a0<br \/><br \/><strong>10.6.<\/strong>M\u00fc\u015fteri bu otel rezervasyonu ile imza alt\u0131na al\u0131nan ve s\u00f6zle\u015fmede ad\u0131 ge\u00e7en otel hakk\u0131nda her t\u00fcrl\u00fc bilgiyi ald\u0131ktan sonra bu s\u00f6zle\u015fmeyi okuyarak imzalad\u0131\u011f\u0131n\u0131 taahh\u00fct eder ve otelde ald\u0131\u011f\u0131 hizmet eksikli\u011fi ve ay\u0131pl\u0131 maldan dolay\u0131 do\u011facak \u015fikayetlerinden dolay\u0131 acentay\u0131 sorumlu tutamaz.\u00a0<br \/><br \/><strong>10.7.<\/strong>\u00a0M\u00fc\u015fteri bu otel rezervasyonu s\u00f6zle\u015fmesini, mail order, sanal pos ,havale veya eft, ile alarak her hangi bir sebepten dolay\u0131 imzalayamam\u0131\u015f olsa dahi taraflar aras\u0131nda ge\u00e7erli olacak bu s\u00f6zle\u015fme \u015fartlar\u0131n\u0131 katalog, internet sitesi veya ilanlar ile \u00f6\u011frenmi\u015f olup, bu otel rezervasyonu s\u00f6zle\u015fmesini yukar\u0131daki yaz\u0131l\u0131 \u015fartlarda almay\u0131 taahh\u00fct etmi\u015flerdir.\u00a0<br \/><br \/><strong>10.8.\u00a0<\/strong>S\u00f6zle\u015fmenin t\u00fcketicide kalan kopyas\u0131 ile acentada kalan kopyas\u0131 aras\u0131nda \u00e7eli\u015fki olursa acentada kalan kopya kay\u0131tlar\u0131 esas al\u0131nacakt\u0131r. Taraflar aras\u0131nda her t\u00fcrl\u00fc, e-posta, fax mesajla\u015fmalar\u0131 kat&#8217;i delil niteli\u011finde say\u0131lacak olup, \u015firket kay\u0131tlar\u0131 esas te\u015fkil edecektir. Taraflar bildirdikleri adreslerinin ve telefonlar\u0131n\u0131n her t\u00fcrl\u00fc ileti\u015fim ve tebli\u011fe yarar adresleri ve telefonlar\u0131 oldu\u011funu kabul etmi\u015f olup, bu adres ve telefonlarda herhangi bir de\u011fi\u015fikli\u011fin di\u011fer tarafa yaz\u0131l\u0131 bildirimi yap\u0131lmad\u0131\u011f\u0131 m\u00fcddet\u00e7e, bildirilen adres ve telefonlara yap\u0131lacak her t\u00fcrl\u00fc tebli\u011f ve bildirimlerin kendilerine yap\u0131lm\u0131\u015f olaca\u011f\u0131n\u0131 kabul beyan ederler.\u00a0<br \/><br \/><strong>10.9.<\/strong>\u00a0S\u00f6zle\u015fmeden do\u011facak uyu\u015fmazl\u0131klar\u0131n \u00e7\u00f6z\u00fcm\u00fc i\u00e7in, taraflar<strong>\u00a0T\u00dcRSAB<\/strong>\u00a0Tahkim Kurulunun tahkim yetkisini beraberce belirlemi\u015f ve kabul etmi\u015f olup, gerek t\u00fcketici sorunlar\u0131 hakem heyetleri gerekse t\u00fcketici mahkemeleri nezdinde m\u00fcracaatta bulunulmayaca\u011f\u0131 ve evvelemirde meselenin tahkim sureti ile halli cihetine gidilece\u011fi hususunda mutab\u0131kt\u0131rlar. Tahkim kararlar\u0131na ve sair itirazlar\u0131n halline ili\u015fkin a\u00e7\u0131lacak dava ve icra takiplerinde \u0130zmir Mahkeme ve icra m\u00fcd\u00fcrl\u00fckleri yetkilidir.\u00a0<br \/>\u00a0<\/p><p><strong>10.10.<\/strong>\u00a0ACENTE&#8217;nin S\u00f6zle\u015fmeye K\u0131smen ya da tamamen uymamas\u0131 hallerinde \u00f6denecek tazminat\u0131n hesaplanmas\u0131nda TURSAB K\u00dcTAHYA \u00c7\u0130ZELGES\u0130 maddeleri uygulan\u0131r<\/p><p><strong>MADDE 11. YETK\u0130L\u0130 MAHKEME<\/strong><br \/>\u0130\u015fbu s\u00f6zle\u015fmenin uygulanmas\u0131ndan do\u011fan ihtilaflar\u0131n \u00e7\u00f6z\u00fcm\u00fcnde Antalya T\u00fcketici Mahkemeleri ve Hakem Heyetleri yetkilidir.\u00a0<br \/>T\u00dcKET\u0130C\u0130 i\u015fbu s\u00f6zle\u015fmenin t\u00fcm ko\u015fullar\u0131n\u0131 kabul etmi\u015f say\u0131l\u0131r.<\/p><p>ARRITUR \u00a0a\u015fa\u011f\u0131da yer alan ileti\u015fim bilgilerinden ula\u015fabilirsiniz.<\/p><p>Telefon:\u00a0+90 242 323 95 05<\/p><p>\u00a0 \u00a0Gsm\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a00533 693 87 83<\/p><p>E-Mail:\u00a0info@arritur.com<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7533\" aria-expanded=\"false\">\u00dcYEL\u0130K S\u00d6ZLE\u015eMES\u0130<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7533\" tabindex=\"0\" hidden=\"hidden\"><p><strong>www.arrimice.com \u00a0\u00dcyelik S\u00f6zle\u015fmesi<\/strong><\/p><p><strong>1. Taraflar<\/strong><\/p><p>www.arritur.com\u00a0internet sitesinin faaliyetlerini y\u00fcr\u00fcten\u00a0 K\u0131l\u0131n\u00e7arslan Mah. Kadirpa\u015fa Sok. No:9 Muratpa\u015fa adresinde bulunan Arri Turizm Reklamc\u0131l\u0131k Ta\u015f\u0131mac\u0131l\u0131k \u00d6zel E\u011fitim \u0130n\u015f. San. Tic. Ltd. Sti \u00a0(Bundan b\u00f6yle \u201cArr\u0131tur\u201d olarak an\u0131lacakt\u0131r).<\/p><p>www.arritur.com\u00a0 internet sitesine \u00fcye olan internet kullan\u0131c\u0131s\u0131 (Bundan b\u00f6yle &#8220;\u00dcye&#8221; olarak an\u0131lacakt\u0131r)<\/p><p>\u00a0<\/p><p><strong>2. S\u00f6zle\u015fmenin Konusu<\/strong><\/p><p>\u0130\u015fbu S\u00f6zle\u015fme\u2019nin konusu\u00a0Arritur\u2019un \u00a0sahip oldu\u011fu internet sitesi\u00a0www.arritur.com\u00a0\u2018dan \u00fcyenin faydalanma \u015fartlar\u0131n\u0131n belirlenmesidir.<\/p><p>\u00a0<\/p><p><strong>3. Taraflar\u0131n Hak ve Y\u00fck\u00fcml\u00fcl\u00fckleri<\/strong><\/p><p>\u00dcye, www.arritur.com\u00a0 internet sitesine \u00fcye olurken verdi\u011fi ki\u015fisel ve di\u011fer sair bilgilerin kanunlar \u00f6n\u00fcnde do\u011fru oldu\u011funu, Arritur \u00a0bu bilgilerin ger\u00e7e\u011fe ayk\u0131r\u0131l\u0131\u011f\u0131 nedeniyle u\u011frayaca\u011f\u0131 t\u00fcm zararlar\u0131 aynen ve derhal tazmin edece\u011fini beyan ve taahh\u00fct eder.<\/p><p>\u00dcye, Arritur \u00a0taraf\u0131ndan kendisine verilmi\u015f olan \u015fifreyi ba\u015fka ki\u015fi ya da kurulu\u015flara veremez, \u00fcyenin s\u00f6z konusu \u015fifreyi kullanma hakk\u0131 bizzat kendisine aittir. Bu sebeple do\u011fabilecek t\u00fcm sorumluluk ile \u00fc\u00e7\u00fcnc\u00fc ki\u015filer veya yetkili merciler taraf\u0131ndan Arritur\u2019a \u00a0kar\u015f\u0131 ileri s\u00fcr\u00fclebilecek t\u00fcm iddia ve taleplere kar\u015f\u0131, Arritur\u2019un \u00a0s\u00f6z konusu izinsiz kullan\u0131mdan kaynaklanan her t\u00fcrl\u00fc tazminat ve sair talep hakk\u0131 sakl\u0131d\u0131r.<\/p><p>\u00dcye www.arritur.com internet sitesini kullan\u0131rken yasal mevzuat h\u00fck\u00fcmlerine riayet etmeyi ve bunlar\u0131 ihlal etmemeyi ba\u015ftan kabul ve taahh\u00fct eder. Aksi takdirde, do\u011facak t\u00fcm hukuki ve cezai y\u00fck\u00fcml\u00fcl\u00fckler tamamen ve m\u00fcnhas\u0131ran \u00fcyeyi ba\u011flayacakt\u0131r.<\/p><p>\u00dcye, www.arritur.com internet sitesini hi\u00e7bir \u015fekilde kamu d\u00fczenini bozucu, genel ahlaka ayk\u0131r\u0131, ba\u015fkalar\u0131n\u0131 rahats\u0131z ve taciz edici \u015fekilde, yasalara ayk\u0131r\u0131 bir ama\u00e7 i\u00e7in, ba\u015fkalar\u0131n\u0131n fikri ve telif haklar\u0131na tecav\u00fcz edecek \u015fekilde kullanamaz. Ayr\u0131ca, \u00fcye ba\u015fkalar\u0131n\u0131n hizmetleri kullanmas\u0131n\u0131 \u00f6nleyici veya zorla\u015ft\u0131r\u0131c\u0131 faaliyet (spam, virus, truva at\u0131, vb.) ve i\u015flemlerde bulunamaz.<\/p><p>www.arritur.com internet sitesinde \u00fcyeler taraf\u0131ndan beyan edilen, yaz\u0131lan, kullan\u0131lan fikir ve d\u00fc\u015f\u00fcnceler, tamamen \u00fcyelerin kendi ki\u015fisel g\u00f6r\u00fc\u015fleridir ve g\u00f6r\u00fc\u015f sahibini ba\u011flar. Bu g\u00f6r\u00fc\u015f ve d\u00fc\u015f\u00fcncelerin Arritur ile hi\u00e7bir ilgi ve ba\u011flant\u0131s\u0131 yoktur. Arritur \u00fcyenin beyan edece\u011fi fikir ve g\u00f6r\u00fc\u015fler nedeniyle \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin u\u011frayabilece\u011fi zararlardan ve \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin beyan edece\u011fi fikir ve g\u00f6r\u00fc\u015fler nedeniyle \u00fcyenin u\u011frayabilece\u011fi zararlardan dolay\u0131 herhangi bir sorumlulu\u011fu bulunmamaktad\u0131r.<\/p><p>Arritur, \u00fcye verilerinin yetkisiz ki\u015filerce okunmas\u0131ndan ve \u00fcye yaz\u0131l\u0131m ve verilerine gelebilecek zararlardan dolay\u0131 sorumlu olmayacakt\u0131r. \u00dcye, www.arritur.com internet sitesinin kullan\u0131lmas\u0131ndan dolay\u0131 u\u011frayabilece\u011fi herhangi bir zarar y\u00fcz\u00fcnden Arritur\u2019dan \u00a0tazminat talep etmemeyi pe\u015finen kabul etmi\u015ftir.<\/p><p>\u00dcye, di\u011fer internet kullan\u0131c\u0131lar\u0131n\u0131n yaz\u0131l\u0131mlar\u0131na ve verilerine izinsiz olarak ula\u015fmamay\u0131 veya bunlar\u0131 kullanmamay\u0131 kabul etmi\u015ftir. Aksi takdirde, bundan do\u011facak hukuki ve cezai sorumluluklar tamamen \u00fcyeye aittir.<\/p><p>\u0130\u015fbu \u00fcyelik s\u00f6zle\u015fmesi i\u00e7erisinde say\u0131lan maddelerden bir ya da birka\u00e7\u0131n\u0131 ihlal eden \u00fcye i\u015fbu ihlal nedeniyle cezai ve hukuki olarak \u015fahsen sorumlu olup, Arritur\u2019u \u00a0bu ihlallerin hukuki ve cezai sonu\u00e7lar\u0131ndan ari tutacakt\u0131r. Ayr\u0131ca; i\u015fbu ihlal nedeniyle, olay\u0131n hukuk alan\u0131na intikal ettirilmesi halinde, Arritur\u2019un \u00fcyeye kar\u015f\u0131 \u00fcyelik s\u00f6zle\u015fmesine uyulmamas\u0131ndan dolay\u0131 tazminat talebinde bulunma hakk\u0131 sakl\u0131d\u0131r.<\/p><p>Arritur\u2019un \u00a0her zaman tek tarafl\u0131 olarak, gerek g\u00f6rd\u00fc\u011f\u00fcnde \u00a0\u00fcyenin \u00fcyeli\u011fini silme, m\u00fc\u015fteriye ait dosya, belge ve bilgileri silme hakk\u0131 vard\u0131r. \u00dcye i\u015fbu tasarrufu \u00f6nceden kabul eder. Bu durumda, Arritur\u2019un hi\u00e7bir sorumlulu\u011fu yoktur.<\/p><p>www.arritur.com internet sitesi yaz\u0131l\u0131m ve tasar\u0131m\u0131 Arr\u0131tur m\u00fclkiyetinde olup, bunlara ili\u015fkin telif hakk\u0131 ve\/veya di\u011fer fikri m\u00fclkiyet haklar\u0131 ilgili kanunlarca korunmakta olup, bunlar \u00fcye taraf\u0131ndan izinsiz kullan\u0131lamaz, iktisap edilemez ve de\u011fi\u015ftirilemez. Bu web sitesinde ad\u0131 ge\u00e7en ba\u015fkaca \u015firketler ve \u00fcr\u00fcnleri sahiplerinin ticari markalar\u0131d\u0131r ve ayr\u0131ca fikri m\u00fclkiyet haklar\u0131 kapsam\u0131nda korunmaktad\u0131r.<\/p><p>Arritur taraf\u0131ndan www.arritur.com internet sitesinin iyile\u015ftirilmesi, geli\u015ftirilmesine y\u00f6nelik olarak ve\/veya yasal mevzuat \u00e7er\u00e7evesinde siteye eri\u015fmek i\u00e7in kullan\u0131lan \u0130nternet servis sa\u011flay\u0131c\u0131s\u0131n\u0131n ad\u0131 ve Internet Protokol (IP) adresi, siteye eri\u015filen tarih ve saat, sitede bulunulan s\u0131rada eri\u015filen sayfalar ve siteye do\u011frudan ba\u011flan\u0131lmas\u0131n\u0131 sa\u011flayan web sitesinin Internet adresi gibi birtak\u0131m bilgiler toplanabilir.<\/p><p>Arritur kullan\u0131c\u0131lar\u0131na daha iyi hizmet sunmak, \u00fcr\u00fcnlerini ve hizmetlerini iyile\u015ftirmek, sitenin kullan\u0131m\u0131n\u0131 kolayla\u015ft\u0131rmak i\u00e7in kullan\u0131m\u0131n\u0131 kullan\u0131c\u0131lar\u0131n\u0131n \u00f6zel tercihlerine ve ilgi alanlar\u0131na y\u00f6nelik \u00e7al\u0131\u015fmalarda \u00fcyelerin ki\u015fisel bilgilerini kullanabilir. Arritur, \u00fcyenin www.arritur.com internet sitesi \u00fczerinde yapt\u0131\u011f\u0131 hareketlerin kayd\u0131n\u0131 bulundurma hakk\u0131n\u0131 sakl\u0131 tutar.<\/p><p>Arritur\u2019a \u00fcye olan ki\u015fi, y\u00fcr\u00fcrl\u00fckte bulunan ve\/veya y\u00fcr\u00fcrl\u00fc\u011fe al\u0131nacak uygulamalar kapsam\u0131nda Arritur ve Arritur ortaklar\u0131n\u0131n i\u015ftiraki olan t\u00fcm \u015firketler taraf\u0131ndan kendisine \u00fcr\u00fcn ve hizmet tan\u0131t\u0131mlar\u0131, reklamlar, kampanyalar, avantajlar, anketler ve di\u011fer m\u00fc\u015fteri memnuniyeti uygulamalar\u0131 sunulmas\u0131na izin verdi\u011fini beyan ve kabul eder.\u00a0 \u00dcye, Arritur\u2019a \u00a0\u00fcye olurken ve\/veya ba\u015fka yollarla ge\u00e7mi\u015fte vermi\u015f oldu\u011fu ve\/veya gelecekte verece\u011fi ki\u015fisel ve al\u0131\u015fveri\u015f bilgilerinin ve al\u0131\u015fveri\u015f ve\/veya t\u00fcketici davran\u0131\u015f bilgilerinin yukar\u0131daki ama\u00e7larla toplanmas\u0131na, Arritur ortaklar\u0131n\u0131n i\u015ftiraki olan t\u00fcm \u015firketler ile payla\u015f\u0131lmas\u0131na, Arritur \u00a0ve Arritur ortaklar\u0131n\u0131n i\u015ftiraki olan t\u00fcm \u015firketler taraf\u0131ndan kullan\u0131lmas\u0131na ve ar\u015fivlenmesine izin verdi\u011fini beyan ve kabul eder. \u00dcye aksini bildirmedi\u011fi s\u00fcrece \u00fcyeli\u011fi sona erdi\u011finde de verilerin toplanmas\u0131na, Arritur ortaklar\u0131n\u0131n \u00a0i\u015ftiraki olan t\u00fcm \u015firketler ile payla\u015f\u0131lmas\u0131na, Arritur ve Arritur ortaklar\u0131n\u0131n i\u015ftiraki olan t\u00fcm \u015firketler taraf\u0131ndan kullan\u0131lmas\u0131na ve ar\u015fivlenmesine izin verdi\u011fini beyan ve kabul eder. \u00dcye aksini bildirmedi\u011fi s\u00fcrece Arritur ve Arritur ortaklar\u0131n\u0131n \u00a0i\u015ftiraki olan t\u00fcm \u015firketlerin kendisi ile internet, telefon, SMS,\u00a0 vb ileti\u015fim kanallar\u0131 kullanarak irtibata ge\u00e7mesine izin verdi\u011fini beyan ve kabul eder. \u00dcye yukar\u0131da bahsi ge\u00e7en bilgilerin toplanmas\u0131,\u00a0 payla\u015f\u0131lmas\u0131, kullan\u0131lmas\u0131, ar\u015fivlenmesi ve kendisine eri\u015filmesi nedeniyle do\u011frudan ve\/veya dolayl\u0131 maddi ve\/veya manevi menfi ve\/veya m\u00fcspet, velhas\u0131l herhangi bir zarara u\u011frad\u0131\u011f\u0131 konusunda talepte bulunmayaca\u011f\u0131n\u0131 ve Arritur ve Arritur ortaklar\u0131n\u0131n i\u015ftiraki olan \u015firketleri sorumlu tutmayaca\u011f\u0131n\u0131 beyan ve kabul eder. \u00dcye veri payla\u015f\u0131m tercihlerini de\u011fi\u015ftirmek isterse, bu talebini Arritur\u2019un +9 (242) 323 95 05 no\u2019lu \u00e7a\u011fr\u0131 merkezini arayarak veya info@arritur.com adresine e-mail g\u00f6ndererek iletebilir.<\/p><p>Arritur, \u00fcyenin ki\u015fisel bilgilerini yasal bir zorunluluk olarak istendi\u011finde veya (a) yasal gereklere uygun hareket etmek veya Arritur\u2019a tebli\u011f edilen yasal i\u015flemlere uymak; (b) Arritur \u00a0ve Arritur web sitesi ailesinin haklar\u0131n\u0131 ve m\u00fclkiyetini korumak ve savunmak i\u00e7in gerekli oldu\u011funa iyi niyetle kanaat getirdi\u011fi hallerde a\u00e7\u0131klayabilir.<\/p><p>Arritur web sitesinin virus ve benzeri ama\u00e7l\u0131 yaz\u0131l\u0131mlardan ar\u0131nd\u0131r\u0131lm\u0131\u015f olmas\u0131 i\u00e7in mevcut imkanlar dahilinde tedbir al\u0131nm\u0131\u015ft\u0131r. Bunun yan\u0131nda nihai g\u00fcvenli\u011fin sa\u011flanmas\u0131 i\u00e7in kullan\u0131c\u0131n\u0131n, kendi virus koruma sistemini tedarik etmesi ve gerekli korunmay\u0131 sa\u011flamas\u0131 gerekmektedir. Bu ba\u011flamda \u00fcye Arritur \u00a0web sitesi&#8217;ne girmesiyle, kendi yaz\u0131l\u0131m ve i\u015fletim sistemlerinde olu\u015fabilecek t\u00fcm hata ve bunlar\u0131n do\u011frudan ya da dolayl\u0131 sonu\u00e7lar\u0131ndan kendisinin sorumlu oldu\u011funu kabul etmi\u015f say\u0131l\u0131r.<\/p><p>Arritur, sitenin i\u00e7eri\u011fini diledi\u011fi zaman de\u011fi\u015ftirme, kullan\u0131c\u0131lara sa\u011flanan herhangi bir hizmeti de\u011fi\u015ftirme ya da sona erdirme veya Arritur web sitesi&#8217;nde kay\u0131tl\u0131 kullan\u0131c\u0131 bilgi ve verilerini silme hakk\u0131n\u0131 sakl\u0131 tutar.<\/p><p>Arritur, \u00fcyelik s\u00f6zle\u015fmesinin ko\u015fullar\u0131n\u0131 hi\u00e7bir \u015fekil ve surette \u00f6n ihbara ve\/veya ihtara gerek kalmaks\u0131z\u0131n her zaman de\u011fi\u015ftirebilir, g\u00fcncelleyebilir veya iptal edebilir. De\u011fi\u015ftirilen, g\u00fcncellenen ya da y\u00fcr\u00fcrl\u00fckten kald\u0131r\u0131lan her h\u00fck\u00fcm, yay\u0131n tarihinde t\u00fcm \u00fcyeler bak\u0131m\u0131ndan h\u00fck\u00fcm ifade edecektir.<\/p><p>Arritur, i\u015f bu \u00fcyelik s\u00f6zle\u015fmesi uyar\u0131nca, \u00fcyelerinin kendisinde kay\u0131tl\u0131 elektronik posta adreslerine bilgilendirme mailleri ve cep telefonlar\u0131na bilgilendirme SMS\u2019leri g\u00f6nderme yetkisine sahip olmakla beraber, \u00fcye i\u015fbu \u00fcyelik s\u00f6zle\u015fmesini onaylamas\u0131yla beraber bilgilendirme maillerinin elektronik posta adresine ve bilgilendirme SMS\u2019lerinin cep telefonuna g\u00f6nderilmesini kabul etmi\u015f say\u0131lacakt\u0131r. \u00dcye diledi\u011fi zaman bu bilgilendirmeleri almayaca\u011f\u0131n\u0131 beyan ederek bu sistemden \u00e7\u0131k\u0131\u015f yapabilir.<\/p><p>\u00a0<\/p><p><strong>4. S\u00f6zle\u015fmenin Feshi<\/strong><\/p><p>\u0130\u015fbu s\u00f6zle\u015fme \u00fcyenin \u00fcyeli\u011fini iptal etmesi veya Arritur taraf\u0131ndan \u00fcyeli\u011finin iptal edilmesine kadar y\u00fcr\u00fcrl\u00fckte kalacakt\u0131r. Arritur \u00fcyenin \u00fcyelik s\u00f6zle\u015fmesinin herhangi bir h\u00fckm\u00fcn\u00fc ihlal etmesi durumunda \u00fcyenin \u00fcyeli\u011fini iptal ederek s\u00f6zle\u015fmeyi tek tarafl\u0131 olarak feshedebilecektir.<\/p><p>\u00a0<\/p><p><strong>5. \u0130htilaflerin Halli<\/strong><\/p><p>\u0130\u015fbu s\u00f6zle\u015fmeye ili\u015fkin ihtilaflarda Antalya Mahkemeleri ve \u0130cra Daireleri yetkilidir.<\/p><p>\u00a0<\/p><p><strong>6. Y\u00fcr\u00fcrl\u00fck<\/strong><\/p><p>\u00dcyenin, \u00fcyelik kayd\u0131 yapmas\u0131 \u00fcyenin \u00fcyelik s\u00f6zle\u015fmesinde yer alan t\u00fcm maddeleri okudu\u011fu ve \u00fcyelik s\u00f6zle\u015fmesinde yer alan maddeleri kabul etti\u011fi anlam\u0131na gelir. \u0130\u015fbu S\u00f6zle\u015fme \u00fcyenin \u00fcye olmas\u0131 an\u0131nda akdedilmi\u015f ve kar\u015f\u0131l\u0131kl\u0131 olarak y\u00fcr\u00fcrl\u00fcl\u00fc\u011fe girmi\u015ftir.mice<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7534\" aria-expanded=\"false\">\u0130NSAN KAYNAKLARI<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7534\" tabindex=\"0\" hidden=\"hidden\"><p><strong>I) Kurum K\u00fclt\u00fcr\u00fcm\u00fcz ve\u00a0<\/strong><strong>\u0130\u00e7 \u0130leti\u015fim Politikam\u0131z<\/strong><br \/><br \/>Arritur olarak, misafirlerimize kaliteli hizmet ve &#8220;hayal ettikleri tatili&#8221; sunabilmek i\u00e7in en \u00f6nemli kayna\u011f\u0131m\u0131z\u0131n \u00e7al\u0131\u015fanlar\u0131m\u0131z oldu\u011funa inan\u0131yoruz. Kurulu\u015fumuzdan bu yana omuz omuza \u00e7al\u0131\u015ft\u0131\u011f\u0131m\u0131z ve aram\u0131za yeni kat\u0131lan arkada\u015flar\u0131m\u0131zla birlikte, de\u011fi\u015fen \u00fclke ve d\u00fcnya ko\u015fullar\u0131n\u0131n gerektirdi\u011fi yeni davran\u0131\u015f ve hedefleri kurum k\u00fclt\u00fcr\u00fcm\u00fcze d\u00e2hil etmek i\u00e7in \u00e7abal\u0131yoruz.\u00a0<br \/><br \/>14 \u00e7al\u0131\u015fan\u0131yla Arritur olarak bir aileyiz. \u0130nsan Kaynaklar\u0131 M\u00fcd\u00fcrl\u00fc\u011f\u00fc i\u00e7 ileti\u015fimi s\u00fcrekli k\u0131lmak, \u00e7al\u0131\u015fanlar\u0131na verdi\u011fi de\u011feri hissettirmek ve onlar\u0131n \u015firket i\u00e7i ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 art\u0131rmak amac\u0131 ile \u00e7e\u015fitli faaliyetler ger\u00e7ekle\u015ftirmek ile y\u00fck\u00fcml\u00fcd\u00fcr. Bu ama\u00e7 do\u011frultusunda, vizyonumuzu t\u00fcm \u015firkete yaymak amac\u0131yla sene i\u00e7erisinde \u00e7e\u015fitli toplant\u0131lar d\u00fczenliyoruz.\u00a0<br \/><br \/>\u00c7al\u0131\u015fanlar\u0131m\u0131z\u0131n do\u011fum g\u00fcnlerini, g\u00fcn\u00fcnde di\u011fer \u00e7al\u0131\u015fanlara da duyuruyoruz; Anneler G\u00fcn\u00fc, Babalar G\u00fcn\u00fc, D\u00fcnya Kad\u0131nlar G\u00fcn\u00fc, dini ve milli bayramlar, kandiller, yeni y\u0131l gibi \u00f6zel g\u00fcnleri \u00e7e\u015fitli aktiviteler ve hediyelerle kutluyoruz. Bu arada \u00e7al\u0131\u015fanlar\u0131n ailelerini de unutmayarak, 23 Nisan Milli Egemenlik ve \u00c7ocuk Bayram\u0131 \u00e7ocuklar\u0131m\u0131z ile birlikte kutluyoruz. \u015eirketimiz ile ilgili \u00f6nemli haberler ve ba\u015far\u0131lar, \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n faydalanmas\u0131 i\u00e7in yap\u0131lan kurumsal anla\u015fmalar ve daha bir\u00e7ok duyuruyu \u00e7al\u0131\u015fanlar\u0131m\u0131z ile Teamwork sistemimiz \u00fczerinden payla\u015f\u0131yoruz.\u00a0<br \/><br \/>\u00a0<\/p><p>\u00a0<\/p><p><strong>II) \u0130\u015fe Al\u0131m Politikam\u0131z<\/strong><br \/><br \/>Y\u0131ll\u0131k b\u00fct\u00e7e plan\u0131 do\u011frultusunda a\u00e7\u0131k pozisyonlara \u0130nsan Kaynaklar\u0131 M\u00fcd\u00fcrl\u00fc\u011f\u00fc taraf\u0131ndan istihdam sa\u011flan\u0131yor. A\u00e7\u0131k pozisyonlar i\u00e7in \u00f6ncelikli olarak aday ara\u015ft\u0131r\u0131lmas\u0131n\u0131n \u015firket i\u00e7erisinden yap\u0131lmas\u0131 ilkesini esas al\u0131yoruz. \u0130\u015fe al\u0131m s\u00fcreci minimum 2 a\u015famal\u0131 m\u00fclakat sistemi ile ger\u00e7ekle\u015ftirilmekle birlikte belirli pozisyonlar i\u00e7in yaz\u0131l\u0131-s\u00f6zl\u00fc test uygulamalar\u0131 devreye al\u0131n\u0131yor.\u00a0<br \/><br \/>M\u00fclakat s\u00fcrecinde olumlu bulunan ve psikometrik test sonu\u00e7lar\u0131 uygun olan adaylara g\u00f6rev teklifi yap\u0131l\u0131yor. Herhangi bir pozisyonda de\u011ferlendirilemeyen adaylara mail yolu ile \u0130nsan Kaynaklar\u0131 M\u00fcd\u00fcrl\u00fc\u011f\u00fc taraf\u0131ndan bilgilendiriliyor.<br \/>\u00a0<\/p><p><strong>III) \u0130\u015f F\u0131rsatlar\u0131m\u0131z<\/strong><br \/><br \/>T\u00fcm i\u015f ilanlar\u0131m\u0131z, kurumsal sayfam\u0131z\u0131n yan\u0131 s\u0131ra www.kariyer.net, adresinde yay\u0131mlanmaktad\u0131r. Bu mecralar \u00fczerinden a\u00e7\u0131k pozisyonlar\u0131m\u0131z i\u00e7in i\u015f ba\u015fvurusu yapabilece\u011finiz gibi\u00a0<a href=\"mailto:buraya%20%20mail%20atarak%20operasyon@arritur.com%20%C2%A0\">operasyon@arritur.com\u00a0<\/a><strong>da \u00f6zge\u00e7mi\u015finizi y\u00fckleyebilirsiniz.\u00a0<\/strong><br \/><br \/><strong>IV) E<\/strong><strong>\u011fitim ve Kariyer Olanaklar\u0131m\u0131z<\/strong><br \/><br \/>E\u011fitimler yoluyla yeni ba\u015flayan her \u00e7al\u0131\u015fma arkada\u015f\u0131m\u0131z\u0131n \u00f6ncelikle \u015firkete adapte olmas\u0131, kurum k\u00fclt\u00fcr\u00fcn\u00fc benimsemesi, ba\u015flang\u0131\u00e7 e\u011fitimleri ile birlikte sistem e\u011fitimlerini almas\u0131 hedefleniyor. S\u00fcrekli geli\u015fim prensibi \u00e7er\u00e7evesinde hem kendilerini hem de g\u00f6revlerinde gerekli yetkinlikleri geli\u015ftirmeleri sa\u011flan\u0131yor.\u00a0<br \/><br \/>Seminerler, yurt d\u0131\u015f\u0131 e\u011fitimleri ve projelere ba\u011fl\u0131 e\u011fitimlerle de sekt\u00f6rdeki ve de\u011fi\u015fen d\u00fcnya ko\u015fullar\u0131ndaki geli\u015fimleri takip etmeleri ama\u00e7lan\u0131yor. Performans De\u011ferlendirme Sistemimiz e\u011fitim ihtiya\u00e7 belirleme s\u00fcrecinin temel ta\u015f\u0131d\u0131r.\u00a0<br \/><br \/><strong>V) Arritur&#8217;da e<\/strong><strong>\u011fitimler<\/strong><br \/>\u00a0<\/p><p>&#8211; Oryantasyon E\u011fitimleri<br \/>&#8211; \u0130\u015fba\u015f\u0131 E\u011fitimleri<br \/>&#8211; Ki\u015fisel Geli\u015fim E\u011fitimleri<br \/>&#8211; Teknik E\u011fitimler<br \/>&#8211; Yurt \u0130\u00e7i-Yurt D\u0131\u015f\u0131 \u0130nfo E\u011fitimleri<br \/>&#8211; Mice\u00a0\u00a0 E\u011fitimleri<br \/><br \/>\u00a0<\/p><p>\u00a0<\/p><p><strong>VI) \u00dccretlendirme Sistemi<\/strong><br \/><br \/>Arritur&#8217;da performansa ve yetkinliklere ba\u011fl\u0131 \u00fccretlendirme y\u00f6netim sistemi esast\u0131r. Sistemin amac\u0131, \u00fccretlerin; performans\u0131 ayr\u0131\u015ft\u0131r\u0131p \u00f6d\u00fcllendirerek ve \u00e7al\u0131\u015fan\u0131 motive ederek, ihtiya\u00e7 duyulan insan kayna\u011f\u0131n\u0131 \u015firketlerimize \u00e7ekecek ve organizasyonda tutacak \u015fekilde, piyasa ko\u015fullar\u0131na duyarl\u0131 ve enflasyon seviyesi g\u00f6z \u00f6n\u00fcnde bulundurularak y\u00f6netilmesidir. \u00dccretler; bireysel performans sonu\u00e7lar\u0131, \u00fccret ara\u015ft\u0131rmalar\u0131, ekonomik g\u00f6stergeler ve pozisyonlar aras\u0131 dengeler do\u011frultusunda y\u0131lda bir kez de\u011ferlendirilip revize ediliyor. Arritur, her y\u0131l \u00e7e\u015fitli \u00fccret ara\u015ft\u0131rmalar\u0131na kat\u0131larak \u00fccret ve yan fayda stratejisini g\u00f6zden ge\u00e7irir.\u00a0<br \/><br \/><strong>VII) Performans De<\/strong><strong>\u011ferlendirme Sistemi<\/strong><br \/><br \/>Yetkinlik ve hedef bazl\u0131 uygulamaya al\u0131nan performans de\u011ferlendirme sisteminde amac\u0131m\u0131z, her \u00e7al\u0131\u015fan\u0131m\u0131za y\u00f6neticileriyle birlikte hedef belirlemelerini sa\u011flamak, yap\u0131lan performans g\u00f6r\u00fc\u015fmeleriyle geli\u015fim planlar\u0131n\u0131 ortaya koymak, bu s\u00fcrecin sonucunda belirlenen e\u011fitim ihtiyac\u0131 gibi konular\u0131 belirleyerek bir sonraki senenin e\u011fitim planlamas\u0131n\u0131 yapabilmektir.<br \/>Y\u00f6neticilerle \u00e7al\u0131\u015fanlar\u0131n bir araya geldikleri ve a\u00e7\u0131k g\u00f6r\u00fc\u015fme \u015feklinde uygulanacak sistem, \u015feffaf y\u00f6netim anlay\u0131\u015f\u0131m\u0131z\u0131n g\u00f6stergelerinden de biridir.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-7535\" aria-expanded=\"false\">K\u00dcTAHYA \u00c7\u0130ZERGES\u0130<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-7535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-7535\" tabindex=\"0\" hidden=\"hidden\"><p><strong>1.B\u00d6L\u00dcM<\/strong><br \/>\u00a0<strong>BA\u015eLANGI\u00c7<\/strong><br \/>\u00a0<strong>AMACI VE N<\/strong><strong>\u0130TEL\u0130\u011e\u0130<\/strong><br \/>\u00a01. T\u00dcRSAB Turizm T\u00fcketicileri Talepleri De\u011ferlendirme \u00c7izelgesi (\u00c7izelge), seyahat acentelerinin t\u00fcketicilere sunduklar\u0131 seyahat acenteli\u011fi hizmetlerinde taahh\u00fct edilen ya da olmas\u0131 gereken hizmetlerin aksamas\u0131 ya da eksik yerine getirilmesi hallerinde t\u00fcketicilerin bedel iade taleplerinin de\u011ferlendirilmesinde yararlan\u0131lacak bir kaynak niteli\u011findedir.<\/p><p>1.1. \u00c7izelge, ula\u015f\u0131m, konaklama, \u015fehir ya da \u00e7evre turu, a\u011f\u0131rlama, refakat, kar\u015f\u0131lama ve rent a car hizmetlerinden en az ikisini i\u00e7eren seyahat acentesi \u00fcr\u00fcn\u00fcn\u00fcn tek bir fiyat alt\u0131nda t\u00fcketiciye pazarland\u0131\u011f\u0131 ve bu \u00f6zellikleri nedeniyle &#8220;paket tur&#8221; olarak an\u0131lan hizmetler i\u00e7in kullan\u0131lacakt\u0131r.<\/p><p>1.2. \u00c7izelge ayr\u0131ca, seyahat acenteleri taraf\u0131ndan sunulan seyahat acenteli\u011fi faaliyeti i\u00e7inde bulunan herhangi bir hizmetin m\u00fcnferiden sa\u011flanmas\u0131 durumunda da kullan\u0131lacakt\u0131r.<\/p><p>1.3. Konaklama ya da e\u011flence gibi turizm \u00fcr\u00fcnlerinin \u00fcreticileri taraf\u0131ndan ba\u011f\u0131ms\u0131z olarak t\u00fcketiciye sunuldu\u011fu hallerde \u00c7izelge, k\u0131yasen uygulanabilir. Ancak, bu gibi hallerde sorunun \u00e7\u00f6z\u00fcm\u00fcnde \u00c7izelgeye g\u00f6re sonu\u00e7 al\u0131nd\u0131\u011f\u0131 ileri s\u00fcr\u00fclemez.<\/p><p>1.4. Seyahat Acenteli\u011fi hizmetlerine kat\u0131lma amac\u0131 gezmek ve dinlence olabilece\u011fi gibi, ticari, dini, e\u011fitim, sa\u011fl\u0131k, toplant\u0131, sportif ya da k\u00fclt\u00fcrel bir nedene dayal\u0131 da olabilir. Bu haller, \u00e7izelgenin uygulanmas\u0131n\u0131 engellemez.<\/p><p><strong>UYGULAMA ALANI SINIRLARI<\/strong><\/p><p>2. \u00c7izelge, ger\u00e7ekle\u015fmi\u015f seyahatlere ili\u015fkin olarak t\u00fcketicinin sat\u0131n ald\u0131\u011f\u0131 seyahat acenteli\u011fi hizmetlerinin de\u011ferlendirilmesinde uygulan\u0131r.<\/p><p>2.1. Ger\u00e7ekle\u015fmeyen, kat\u0131l\u0131nmayan ya da iptal edilen seyahat acenteli\u011fi hizmetlerine ili\u015fkin taleplerde \u00c7izelge kullan\u0131lamaz.<\/p><p>2.2. T\u00fcketici taraf\u0131ndan seyahat acenteli\u011fi hizmetinin sat\u0131n al\u0131nma amac\u0131na y\u00f6nelik \u00fcr\u00fcn\u00fcn esas \u00f6zelli\u011fini de\u011fi\u015ftirmeyen ve bu \u00e7izelgeye g\u00f6re eksiklik miktar\u0131 %50 nin alt\u0131nda olan eksiklik iddias\u0131na dayal\u0131 olarak yar\u0131da b\u0131rak\u0131lm\u0131\u015f hizmetler i\u00e7in bu \u00c7izelge h\u00fck\u00fcmleri uygulanmaz.<\/p><p><strong>\u00c7<\/strong><strong>\u0130ZELGEN\u0130N TARAFLARI<\/strong><\/p><p>3. \u00c7izelge, taraflardan \u00fcr\u00fcn sunucusunun ve sat\u0131c\u0131s\u0131n\u0131n seyahat acentesi, di\u011fer taraf\u0131n \u00fcr\u00fcn\u00fc sat\u0131n alan ve hizmetten yararlanan (t\u00fcketici ) oldu\u011fu olaylara ili\u015fkin taleplerin de\u011ferlendirilmesinde uygulan\u0131r.<\/p><p>3.1. Hizmetin ba\u015fkas\u0131 ad\u0131na sat\u0131n al\u0131nmas\u0131, hizmeti sat\u0131n alan ki\u015fi ile hizmete kat\u0131lan ki\u015finin farkl\u0131l\u0131\u011f\u0131 halinde, t\u00fcketici s\u0131fat\u0131 hizmetten faydalanan ki\u015fiye aittir.<\/p><p>3.2. Hizmetten faydalanan ki\u015fi, re\u015fit ve m\u00fcmeyyiz de\u011filse, bu ki\u015fi ad\u0131na veli ya da vasisi ba\u015fvuru hakk\u0131n\u0131 kullanabilir.<\/p><p><strong>UYGULAYACAK ORGAN<\/strong><\/p><p>4. T\u00fcketici taleplerinin do\u011frudan seyahat acentesine ya da T\u00dcRSABa, ya da ba\u015fka makama iletilmi\u015f olmas\u0131 talebin de\u011ferlendirilmesinde \u00c7izelge h\u00fck\u00fcmlerinin uygulanmas\u0131n\u0131 etkilemez.<\/p><p>4.1. T\u00dcRSAB Tahkim Kurulu ya da T\u00fcketici Komisyonlar\u0131, kendilerine iletilen t\u00fcketici taleplerini de\u011ferlendirmede bu \u00c7izelge h\u00fck\u00fcmlerini esas al\u0131r.<\/p><p>4.2. T\u00fcketici Sorunlar\u0131 Hakem Heyetleri ya da T\u00fcketici Mahkemelerinin t\u00fcketici taleplerini de\u011ferlendirmede bu \u00c7izelge, sekt\u00f6rel \u00f6rf ve adeti somutla\u015ft\u0131ran nitelikte olmas\u0131 nedeniyle ba\u015fvurulacak kaynakt\u0131r.<\/p><p><strong>\u00c7<\/strong><strong>\u0130ZELGE VE TAZM\u0130NAT DAVALARI<\/strong><\/p><p>5. T\u00fcketicinin seyahatin ger\u00e7ekle\u015fmemesi, seyahatin tamam\u0131n\u0131n amac\u0131 a\u00e7\u0131s\u0131ndan gereksiz hale gelmesi veya esasl\u0131 unsurlar\u0131ndan yoksun olmas\u0131 nedeniyle t\u00fcketicinin seyahatten vazge\u00e7mesi, seyahatin \u00fcr\u00fcn sahibi taraf\u0131ndan iptal edilmesi durumlar\u0131na ili\u015fkin maddi ve manevi tazminat taleplerinde bu \u00e7izelge h\u00fck\u00fcmleri uygulanamaz.<\/p><p><strong>KANITLAMA Y\u00d6NTEM<\/strong><strong>\u0130<\/strong><\/p><p>6. Eksiklik iddias\u0131 t\u00fcketiciye reklam, bro\u015f\u00fcr ve di\u011fer tan\u0131t\u0131m ara\u00e7lar\u0131 ile ve s\u00f6zle\u015fme ile taahh\u00fct edilen unsurlar\u0131n veya mevzuat ve yayg\u0131n \u00f6rf gere\u011fi olmas\u0131 gerekli unsurlar\u0131n eksik olmas\u0131 durumunda de\u011ferlendirmeye al\u0131n\u0131r.<\/p><p>6.1. Eksiklik iddias\u0131na konu unsur, mevzuat ve yayg\u0131n \u00f6rf gere\u011fi olmas\u0131 gereken bir unsur de\u011filse bu unsurun t\u00fcketiciye taahh\u00fct edildi\u011fi yaz\u0131l\u0131 veya bas\u0131l\u0131 belge ile kan\u0131tlanmak zorundad\u0131r.<\/p><p>6.2. Eksiklik iddias\u0131 foto\u011fraf gibi belgeler ve\/veya t\u00fcketiciler d\u0131\u015f\u0131nda bir ilgilinin de imzas\u0131 ile d\u00fczenlenmi\u015f tutanak ile kan\u0131tlan\u0131r.<\/p><p><strong>TALEP HAKKI SAH<\/strong><strong>\u0130PLER\u0130<\/strong><\/p><p>7. Eksiklik iddias\u0131 bu eksiklikten dolay\u0131 al\u0131p kullanaca\u011f\u0131 hizmetleri alamayan ki\u015filerce ileri s\u00fcr\u00fclebilir.<\/p><p><strong>\u0130KAME \u0130ND\u0130R\u0130M\u0130<\/strong><\/p><p>8. Eksiklik iddias\u0131na konu unsur, t\u00fcketiciye ayr\u0131 bir k\u00fclfet ve zahmet getirmeden \u00fcr\u00fcn sahibi taraf\u0131ndan ba\u015fka i\u015fletmeden al\u0131narak t\u00fcketiciye sunulmu\u015fsa iade toplam\u0131 % 50 azalt\u0131l\u0131r.<\/p><p><strong>KAVRAMLAR<\/strong><\/p><p>9. \u00c7izelgede yer alan kavramlar ile baz\u0131 turizm terimleri a\u015fa\u011f\u0131daki hususlar\u0131 ifade eder:<\/p><p><strong>\u00c7izelge:<\/strong>\u00a0T\u00dcRSAB T\u00fcketici Taleplerini De\u011ferlendirme \u00c7izelgesini,\u00a0<br \/><strong>Tur:<\/strong>\u00a0Seyahat acentesinin kalk\u0131\u015f ve var\u0131\u015f noktalar\u0131 i\u00e7eren programl\u0131 organize faaliyetlerini\u00a0<br \/><strong>Seyahat Acentesi:<\/strong>\u00a01618 s. Kanuna uygun olarak kurulmu\u015f i\u015fletmeyi,\u00a0<br \/><strong>T\u00fcketici:<\/strong>\u00a04077 s. Kanuna g\u00f6re tan\u0131mlanan t\u00fcketiciyi,\u00a0<br \/><strong>T\u00dcRSAB:<\/strong>\u00a0T\u00fcrkiye Seyahat Acenteleri Birli\u011fini,\u00a0<br \/><strong>T\u00dcRSAB Tahkim Kurulu:<\/strong>\u00a0T\u00dcRSAB \u0130\u00e7 T\u00fcz\u00fc\u011f\u00fc uyar\u0131nca olu\u015fturulmu\u015f ve HUMK h\u00fck\u00fcmlerine uygun yarg\u0131lama g\u00f6revini yerine getiren kurullar\u0131,\u00a0<br \/><strong>(TOAR)<\/strong>\u00a0<strong>T\u00fcketici \u2013 Otel- Acente \u2013 Rehber\u00a0<\/strong><strong>\u0130li\u015fkileri Komitesi:<\/strong>\u00a0Turizm Bakanl\u0131\u011f\u0131 mevzuat\u0131nda Profesyonel Turist Rehberi olarak tan\u0131mlanan ve Profesyonel Turist Rehberi Kokart\u0131 sahibi ki\u015fileri, Seyahat Acentel\u0131\u011f\u0131 hizmetleri: Kar amac\u0131 ile Yerli ve yabanc\u0131 turistlere y\u00f6nelik olarak sunulan konaklama, ula\u015f\u0131m, yeme, i\u00e7me, e\u011flence, transfer, gezi, sportif faaliyet, ara\u00e7 kiralama hizmeti, bilet sat\u0131\u015f\u0131 veya rezervasyon, yurt i\u00e7i ve yurt d\u0131\u015f\u0131na turlar, yurt i\u00e7i ve yurt d\u0131\u015f\u0131nda toplant\u0131 ve kongre organizasyonu, inan\u00e7 turizmi, hac ve umre organizasyonu, yurt d\u0131\u015f\u0131na sa\u011fl\u0131k ve e\u011fitim organizasyonu, vb. hizmetler\u00a0<br \/><strong>Single ( Tek ki\u015fi ) konaklama:<\/strong>\u00a0Bir konaklama tesisinde tek ki\u015fi konaklama,\u00a0<br \/><strong>Double ( \u00c7ift ki\u015fi) konaklama:<\/strong>\u00a0Bir konaklama tesisinde, birer ki\u015filik iki veya iki ki\u015filik tek yatakl\u0131 odada iki ki\u015fi konaklama,\u00a0<br \/><strong>Triple ( \u00dc\u00e7 ki\u015fi ) konaklama:<\/strong>\u00a0Bir konaklama tesisinde iki ki\u015filik odaya bir yatak ilavesi ile veya oda durumuna g\u00f6re i\u00e7inde \u00fc\u00e7 ki\u015filik yatak bulunan odada konaklama,\u00a0<br \/><strong>Single Supplement (Tek ki\u015fi Fark\u0131) :<\/strong>\u00a0Bir konaklama tesisinde, odan\u0131n tek ki\u015fi taraf\u0131ndan kullan\u0131lmas\u0131nda \u00f6denen fark\u00a0<br \/><strong>Ekstra Bed (<\/strong><strong>\u0130lave yatak):<\/strong>\u00a0Bir konaklama tesisinde odan\u0131n normal yatak d\u00fczenine ilave olarak konan yatak,\u00a0<br \/><strong>(BB) (OK) ( Oda Kahvalt<\/strong><strong>\u0131 ) Konaklama:<\/strong>\u00a0Oda ile sabah kahvalt\u0131s\u0131n\u0131 kapsayan di\u011fer hizmetler i\u00e7in ayr\u0131 \u00fccret \u00f6demesi gerektiren konaklama \u015fekli,\u00a0<br \/><strong>(HB) (YP) ( Yar<\/strong><strong>\u0131m Pansiyon) Konaklama:<\/strong>\u00a0Oda ile birlikte sabah kahvalt\u0131s\u0131 ve genellikle ak\u015fam yeme\u011fini i\u00e7eren, iki \u00f6\u011f\u00fcnden olu\u015fan, di\u011fer hizmetler i\u00e7in ayr\u0131 \u00fccret \u00f6demesi gerektiren konaklama \u015fekli,\u00a0<br \/><strong>(FB) (TP) ( Tam Pansiyon) Konaklama:<\/strong>\u00a0Oda ile birlikte sabah kahvalt\u0131s\u0131, \u00f6\u011fle ve ak\u015fam yeme\u011finden olu\u015fan \u00fc\u00e7 \u00f6\u011f\u00fcn yeme\u011fi i\u00e7eren di\u011fer hizmetler i\u00e7in ayr\u0131 \u00fccret \u00f6demesi gerektiren konaklama \u015fekli,\u00a0<br \/><strong>Her \u015fey dahil (All Inclusive ):<\/strong>\u00a0Oda ile birlikte, konaklama tesisinin belirledi\u011fi \u015fartlar \u00e7er\u00e7evesinde yemek ve i\u00e7eceklerin s\u0131n\u0131rs\u0131z ve \u00fccretsiz sunuldu\u011fu konaklama \u015fekli,\u00a0<br \/><strong>Rezervasyon:<\/strong>\u00a0T\u00fcketiciye sunulan seyahat acenteli\u011fi hizmetinin t\u00fcr\u00fcn\u00fc, ba\u015flang\u0131\u00e7 ve biti\u015f tarihlerinin belirtilerek ve genellikle \u00f6n \u00f6deme al\u0131narak yap\u0131lan yer ay\u0131rma i\u015flemi,\u00a0<br \/><strong>Voucher:<\/strong>\u00a0T\u00fcketici ile acente aras\u0131nda imzalanan s\u00f6zle\u015fmeye istinaden haz\u0131rlanan konaklama, ula\u015f\u0131m, rehberlik hizmetleri, yemek durumu v.s. gibi ayr\u0131nt\u0131lar\u0131n belirtildi\u011fi, genellikle ilgili hizmetin al\u0131m\u0131 s\u0131ras\u0131nda t\u00fcketici taraf\u0131ndan ilgili ki\u015fiye verilen belge,\u00a0<br \/><strong>Check In :<\/strong>\u00a0<br \/><strong><em>Otel i\u00e7in;<\/em><\/strong>\u00a0Genellikle 12.00- 13.00 sonras\u0131 konaklama tesisinde odaya yerle\u015fme,\u00a0<br \/><strong><em>U\u00e7ak i\u00e7in;<\/em><\/strong>\u00a0U\u00e7ak yolculuklar\u0131nda, havaalanlar\u0131nda, belirlenen s\u00fcreden \u00f6nce bilet kontrol\u00fc ve bagaj i\u015flemlerinin yap\u0131lmas\u0131 ve u\u00e7u\u015f kart\u0131 ( boarding pass) n al\u0131nmas\u0131\u00a0<br \/><strong>Check Out:<\/strong>\u00a0Genellikle 12.00 \u00f6ncesinde konaklama tesisinden ayr\u0131lma,\u00a0<br \/><strong>A\u00e7<\/strong><strong>\u0131k B\u00fcfe<em>:<\/em><\/strong>\u00a0Davetlilerin veya m\u00fc\u015fterilerin \u00f6nceden haz\u0131rlanm\u0131\u015f b\u00fcfedeki yiyecek ve i\u00e7eceklerden dilediklerini, istedikleri miktarda alabildikleri d\u00fczenleme bi\u00e7imi,\u00a0<br \/><strong>Set Men\u00fc:<\/strong>\u00a0Belirli bir men\u00fc olu\u015fturularak ayn\u0131 men\u00fcn\u00fcn t\u00fcm misafirlere ayn\u0131 verilmesi,\u00a0<br \/><strong>Continental Kahvalt<\/strong><strong>\u0131:<\/strong>\u00a0S\u0131cak i\u00e7eceklerden biri, meyve suyu, tereya\u011f\u0131, re\u00e7el ve ekmekten olu\u015fan kahvalt\u0131,\u00a0<br \/><strong>Alakart:<\/strong>\u00a0Yemek tesislerinde, yeme\u011fin tesisin men\u00fcs\u00fcnden m\u00fc\u015fteri taraf\u0131ndan tercihine g\u00f6re se\u00e7ilmesi,\u00a0<br \/><strong>Animasyon:<\/strong>\u00a0Seyahat eden veya konaklama tesislerinde kalan m\u00fc\u015fterilerin ho\u015f\u00e7a vakit ge\u00e7irmesini sa\u011flamak amac\u0131yla yap\u0131lan t\u00fcm etkinlikler,\u00a0<br \/><strong>Plaj:<\/strong>\u00a0Y\u00fczmeye ve g\u00fcne\u015flemeye uygun deniz, g\u00f6l ve nehir k\u0131y\u0131lar\u0131ndaki tesisli d\u00fczl\u00fck alan,\u00a0<br \/><strong>Denize s<\/strong><strong>\u0131f\u0131r:<\/strong>\u00a0Deniz ile konaklama tesisi aras\u0131nda bina veya \u00fczerinden ta\u015f\u0131t ge\u00e7en herhangi bir yol bulunmamas\u0131,\u00a0<br \/><strong>Incentive Tur:\u00a0<\/strong>\u00c7e\u015fitli firmalar\u0131n motivasyon amac\u0131 ile \u00e7al\u0131\u015fanlar\u0131na veya bayilerine v.s. verdikleri te\u015fvik gezileri,\u00a0<br \/><strong>Tur program<\/strong><strong>\u0131:<\/strong>\u00a0\u00d6nceden belirlenerek kal\u0131nacak tesis, yemekler, kullan\u0131lacak g\u00fczergah ve ula\u015ft\u0131rma ara\u00e7lar\u0131n\u0131n, gezilecek ve g\u00f6r\u00fclecek yerlerin belirlendi\u011fi gezi \u00f6ncesinde t\u00fcketiciye verilen program,\u00a0<br \/><strong><em>Paket tur:<\/em><\/strong>\u00a0Ula\u015f\u0131m, konaklama, \u015fehir ya da \u00e7evre turu, a\u011f\u0131rlama, refakat, kar\u015f\u0131lama ve rent a car hizmetlerinden en az ikisini i\u00e7eren seyahat acentesi \u00fcr\u00fcn\u00fcn tek bir fiyat alt\u0131nda t\u00fcketiciye sunulan tur\u00a0<br \/><strong>Panoramik tur:<\/strong>\u00a0\u015eehirlerin tan\u0131t\u0131m\u0131 i\u00e7in otob\u00fcs ile yap\u0131lan ve genellikle m\u00fcze ve \u00f6ren yerine girilmeden yap\u0131lan geziler,\u00a0<br \/><strong>Ekstra tur:<\/strong>\u00a0Yar\u0131m g\u00fcn, tam g\u00fcn veya gece turu \u015feklinde, rehberlik, ula\u015f\u0131m ve verilen hizmetler dahil edilerek haz\u0131rlanan ve belirli say\u0131da kat\u0131l\u0131mc\u0131n\u0131n varl\u0131\u011f\u0131 halinde d\u00fczenlenen ayr\u0131 bir \u00fccrete tabi olan tur,\u00a0<br \/><strong>Tur Lideri :<\/strong>\u00a0Gezinin d\u00fczenli ge\u00e7mesini, tur program\u0131n\u0131n yerine getirilmesini ve programa dahil transfer ve \u015fehir turlar\u0131n\u0131n yap\u0131lmas\u0131n\u0131 sa\u011flayan, tur s\u00fcresince acentenin temsilcisi durumunda olan yurt d\u0131\u015f\u0131 turlar i\u00e7in lisan bilen acente g\u00f6revlisi,\u00a0<br \/><strong>\u015eehir merkezi:<\/strong>\u00a0T\u00fcm ihtiya\u00e7lar\u0131n kar\u015f\u0131lanabildi\u011fi, ma\u011fazalar\u0131n ve al\u0131\u015fveri\u015f merkezlerinin, resmi makamlar\u0131n bulundu\u011fu yer,\u00a0<br \/><strong>Y\u00fcr\u00fcy\u00fc\u015f mesafesi:<\/strong>\u00a0Normal bir insan\u0131n yorulmadan y\u00fcr\u00fcyebilece\u011fi yakla\u015f\u0131k 500 mt. lik mesafe\u00a0<br \/><strong>M\u00fcze:<\/strong>\u00a0Eski eserlerin veya belli bir konudaki \u00f6zg\u00fcn \u00f6rneklerin sergilendi\u011fi yer\u00a0<br \/><strong>\u00d6ren yeri:<\/strong>\u00a0Do\u011fal olaylar, sava\u015f, yang\u0131n v.s. etkisiyle y\u0131k\u0131lan terkedilen eski, antik yerle\u015fme yeri kal\u0131nt\u0131s\u0131, \u015fehir veya kal\u0131nt\u0131s\u0131, harabe\u00a0<br \/><strong>Charter u\u00e7u\u015f:<\/strong>\u00a0Belirli sezonlarda, bayram d\u00f6nemlerinde, tatillerde, \u00f6zel olarak sefere konmu\u015f, hareket saati havaalan\u0131 trafi\u011finin yo\u011funlu\u011funa g\u00f6re de\u011fi\u015fkenlik g\u00f6steren u\u00e7u\u015f,\u00a0<br \/><strong>Tarifeli u\u00e7u\u015f:\u00a0<\/strong>\u00d6nceden belirlenen g\u00fcn ve saatlerde bir program do\u011frultusunda ger\u00e7ekle\u015fen u\u00e7u\u015flar,\u00a0<br \/><strong>No show:<\/strong>\u00a0M\u00fc\u015fterinin rezervasyon yapt\u0131rd\u0131\u011f\u0131 veya sat\u0131n alm\u0131\u015f oldu\u011fu hizmetleri belirlenen s\u00fcreden sonra iptal etmesi veya haber vermeksizin rezervasyon yapt\u0131rd\u0131\u011f\u0131 veya sat\u0131n alm\u0131\u015f oldu\u011fu hizmetlerden yararlanmamas\u0131ndan dolay\u0131 \u00f6demesi gereken tutar,<\/p><p>\u00a0<\/p><p><strong>2.B\u00d6L\u00dcM<\/strong><br \/>\u00a0<\/p><p><strong>DE<\/strong><strong>\u011eERLEND\u0130RME VE UYGULAMA ESASLARI<\/strong><br \/>\u00a0<\/p><p><strong>EKS<\/strong><strong>\u0130KL\u0130K VE AYIBI \u0130HBAR<\/strong><\/p><p>10. Eksiklik ya da ay\u0131p iddias\u0131n\u0131n seyahat s\u0131ras\u0131nda seyahat acentesi veya tesis g\u00f6revlisine bildirilip eksiklik ya da ay\u0131b\u0131n giderilmesinin talep edilmemesi halinde iade miktar\u0131 %50 azalt\u0131l\u0131r.<\/p><p><strong>TAKD<\/strong><strong>\u0130R YETK\u0130S\u0130<\/strong><\/p><p>11. \u0130ade talebini inceleyen yetkili karar merciinin toplam iade oran\u0131n\u0131 %25 artt\u0131rma yetkisi vard\u0131r.<\/p><p><strong>HESAPLAMA Y\u00d6NTEM<\/strong><strong>\u0130<\/strong><\/p><p>12. \u0130ade oran\u0131n\u0131 belirlemede y\u00fczde hesab\u0131, bir seyahat acenteli\u011fi hizmetinin m\u00fcnferiden sunulmas\u0131 durumunda hizmet bedeli \u00fczerinden, paket turlarda yer alan ula\u015f\u0131ma ili\u015fkin eksikliklerde ula\u015f\u0131m bedelinden, ula\u015f\u0131m d\u0131\u015f\u0131ndaki eksikliklerde ula\u015f\u0131m bedeli d\u0131\u015f\u0131nda kalan bedel \u00fczerinden yap\u0131l\u0131r.<\/p><p>12.1. Yurt d\u0131\u015f\u0131 veya yurt i\u00e7i turlarda paket fiyat i\u00e7inde ula\u015f\u0131m bedelinin tespiti m\u00fcmk\u00fcn de\u011filse, paket fiyat\u0131n\u0131n %30u ula\u015f\u0131m bedeli olarak hesaplan\u0131r.<\/p><p>12.2. Ula\u015f\u0131m\u0131n veya di\u011fer hizmetlerin ayr\u0131 bedel olarak sunuldu\u011fu paketlerde her hizmete ili\u015fkin eksiklik o hizmetin bedeli \u00fczerinden hesaplan\u0131r.<\/p><p>12.3. Birbirine ba\u011fl\u0131 hizmetlerden olu\u015fan pakete ili\u015fkin her hizmet i\u00e7in ayr\u0131 olarak hesaplanan eksiklikler toplan\u0131r.<\/p><p>12.4. Toplam iade miktar\u0131 paket bedelini a\u015famaz.<\/p><p><strong>\u00d6ZEL DURUMLARIN ETK<\/strong><strong>\u0130S\u0130<\/strong><\/p><p>13. \u0130ade oranlar\u0131 hesaplamada herkes ve her olay i\u00e7in ayn\u0131d\u0131r. \u00d6zel durumlar bu \u00e7izelgede bulunan esaslar \u00e7er\u00e7evesinde sonuca yans\u0131t\u0131l\u0131r.<\/p><p>13.1. \u015eeker hastal\u0131\u011f\u0131, fiziksel engellilik, gibi kendi ki\u015fisel \u00f6zellikleri konusunda seyahat acentesini rezervasyon s\u0131ras\u0131nda bilgilendirdi\u011fi ve bu \u00f6zelliklerin seyahat acentesi taraf\u0131ndan s\u00f6zle\u015fmeye kaydedildi\u011fi ve t\u00fcketiciye seyahatin buna kar\u015f\u0131n tekeff\u00fcl edildi\u011fi halde tekeff\u00fcl edilen hususlardaki eksikliklerde t\u00fcketicinin turu hakl\u0131 sebeple yar\u0131da b\u0131rakma hakk\u0131 oldu\u011fu gibi, \u00e7izelge hesab\u0131 % 50 artt\u0131r\u0131l\u0131r.<\/p><p>13.2. Konaklama ve di\u011fer hizmetlerin b\u00f6l\u00fcnd\u00fc\u011f\u00fc (Anadolu turu, Kuzey Avrupa turu gibi) ve eksikliklerin hizmetlerin bir k\u0131sm\u0131nda olu\u015fmas\u0131 ve bu eksikli\u011fin toplamda %10 u a\u015fmamas\u0131 durumunda iade talebi dikkate al\u0131nmaz.<\/p><p>13.3. Ula\u015f\u0131m\u0131n paket tur s\u00fcresi i\u00e7inde en az %30 s\u00fcreyi kapsamas\u0131 durumunda ula\u015f\u0131mdaki aksakl\u0131k toplam paket bedelinden yap\u0131lan hesaplama ile belirlenir.<\/p><p>13.4. D\u00f6viz olarak sat\u0131lan seyahat acenteli\u011fi hizmetlerinde iade oranlar\u0131nda bedel, sat\u0131\u015fa konu d\u00f6viz \u00fczerinden hesaplan\u0131r.<\/p><p>13.5. Hesaplama b\u00f6l\u00fcm\u00fcnde yer alan eksiklik grupland\u0131rmas\u0131na uymayan ve eksikli\u011fin bu grupland\u0131rmaya k\u0131yasen uygulanamad\u0131\u011f\u0131 eksiklik iddialar\u0131 dikkate al\u0131nmaz.<\/p><p><strong>SEYAHAT ACENTELI<\/strong><strong>\u011eI H\u0130ZMET\u0130N\u0130N YARIDA BIRAKILMASI<\/strong><\/p><p>14. T\u00fcketici talebine ili\u015fkin eksiklik ya da ay\u0131p, seyahat acenteli\u011fi hizmetinden %50 veya daha fazla iade gerektiren miktarda ise t\u00fcketici hizmetten yararlanmamakta veya hizmeti yar\u0131da b\u0131rakmakta hakl\u0131d\u0131r. Seyahat acenteli\u011fi hizmetinin yar\u0131da b\u0131rak\u0131lmas\u0131 durumunda t\u00fcketici talebi ile tazminat, bu \u00e7izelgeye g\u00f6re hesaplan\u0131r ve iade miktar\u0131 y\u00fczde 20 artt\u0131r\u0131l\u0131r. Hakl\u0131 olarak yar\u0131da b\u0131rak\u0131lan turlarda d\u00f6n\u00fc\u015f bedeli t\u00fcketiciye ayr\u0131ca \u00f6denir. T\u00fcketiciyi Koruma Kanununa g\u00f6re t\u00fcketicinin s\u00f6zle\u015fmeyi sona erdirmesi, durumun gere\u011fi olarak hakl\u0131 g\u00f6r\u00fclemiyor ise bedel indirimi ile yetinilir.<\/p><p><strong>\u0130KAME H\u0130ZMET TEKL\u0130F\u0130<\/strong><\/p><p>15. Eksiklik ya da ay\u0131p nedeniyle t\u00fcketici hizmeti yar\u0131da b\u0131rakm\u0131\u015f ya da tamamlam\u0131\u015f olsa dahi seyahat acentesi \u00fccret iadesi yerine ek hizmet veya yeni seyahat veya yeni bir seyahatte uygulanacak indirim \u00f6nerebilir. T\u00fcketici bunu kabul edip etmemekte serbesttir. Eksiklik i\u00e7in \u00f6nerilecek indirim bu eksiklik i\u00e7in \u00e7izelgede \u00f6ng\u00f6r\u00fclen iade oran\u0131ndan az olamaz.<\/p><p>15.1. Seyahat acentesinin ek seyahat \u00f6nerisinin t\u00fcketici taraf\u0131ndan kabul edilmesi halinde ayn\u0131 olaya ili\u015fkin iade veya tazmin taleplerinden vazge\u00e7ilmi\u015f kabul edilir.<\/p><p>15.2. Ek seyahat olarak tazmin i\u00e7in t\u00fcketiciye sunulacak hizmetler, ayn\u0131 seyahate kat\u0131lan di\u011fer t\u00fcketicilere sunulan hizmetlerden az olamaz.<\/p><p>15.3. T\u00fcketicinin eksiklik ya da ay\u0131p iddias\u0131na kar\u015f\u0131 seyahat s\u0131ras\u0131nda ek veya eksik ya da ay\u0131pl\u0131 hizmet yerine sunulan hizmetlerin veya indirimin t\u00fcketici taraf\u0131ndan kabul\u00fc halinde t\u00fcketici, eksiklik iddias\u0131ndan feragat etmi\u015f olarak de\u011ferlendirilir.<\/p><p>15.4. Ek hizmet veya yeni tur veya yeni bir turda bedel indirimi teklifi, teklifin reddi halinde seyahat acentesini ba\u011flamaz ve onun aleyhine delil niteli\u011fi ta\u015f\u0131maz.<\/p><p><strong>R\u00dcCU\u00a0<\/strong><strong>\u0130L\u0130\u015eK\u0130LER\u0130<\/strong><\/p><p>16. Eksiklik iddias\u0131n\u0131 ileri s\u00fcren t\u00fcketici, eksiklik kimden kaynaklan\u0131rsa kaynaklans\u0131n, \u00fcr\u00fcn\u00fc sat\u0131n ald\u0131\u011f\u0131 veya seyahat acenteli\u011fi hizmetini satan seyahat acentesine veya do\u011frudan ay\u0131pl\u0131 hizmeti sunan i\u015fletmeye ba\u015fvurabilir.<\/p><p>16.1. T\u00fcketiciye kar\u015f\u0131 eksiklik kar\u015f\u0131l\u0131\u011f\u0131, eksiklik ya da ay\u0131b\u0131 tazmin eden seyahat acentesi bu eksikli\u011fin kaynakland\u0131\u011f\u0131 ula\u015ft\u0131rma i\u015fletmesi, konaklama tesisi veya di\u011fer i\u015fletmelere bu zarar\u0131n\u0131 r\u00fccu eder.<\/p><p>16.2. Hizmetlerin mevzuat gere\u011fi olmas\u0131 gereken \u00f6zellikleri ta\u015f\u0131mamas\u0131 nedeniyle olu\u015fan t\u00fcketici talepleri i\u00e7in yap\u0131lan \u00f6demelerin nihai sorumlusu eksik hizmeti \u00fcreten i\u015fletmedir. Ancak, \u00fcretici i\u015fletme, bu eksiklikten zaman\u0131nda hizmeti satan seyahat acentesini haberdar etmi\u015f ise sorumluluk seyahat acentesinindir.<\/p><p>16.3. Taahh\u00fct edilen hizmet, bu hizmetleri taahh\u00fct etmeyen i\u015fletmeyi ba\u011flamaz.<\/p><p><strong>3.B\u00d6L\u00dcM<\/strong><br \/>\u00a0<\/p><p><strong>HESAP CETVEL<\/strong><strong>\u0130<\/strong><br \/>\u00a0<\/p><p><strong>KONAKLAMA H<\/strong><strong>\u0130ZMETLER\u0130<\/strong><\/p><p>17. Konaklama hizmetlerinde a\u015fa\u011f\u0131daki eksiklikler ve ay\u0131plar kar\u015f\u0131l\u0131\u011f\u0131nda, konaklama bedelinden belirtilen indirim oranlar\u0131 uygulan\u0131r.<\/p><p>17.1. S\u00f6zle\u015fmeye konu konaklama tesisi standard\u0131ndan daha d\u00fc\u015f\u00fck standartta bir tesiste konaklama verilmesi durumunda; konaklama tesisleri aras\u0131ndaki fiyat fark\u0131 + % 10,<\/p><p>17.2. S\u00f6zle\u015fmeye konu konaklama tesisinden farkl\u0131 bir yerde konaklama;<\/p><p>2 kmden 10 km ye kadar olan uzakl\u0131k i\u00e7in %10, 10 KM a\u015fan uzakl\u0131k i\u00e7in %25<\/p><p>17.3. Konaklama tesisinin seyahat amac\u0131na ili\u015fkin merkezlere (kumsal, \u00e7ar\u015f\u0131 gibi) belirtilenden farkl\u0131 uzakl\u0131kta olmas\u0131;<\/p><p>17.3.1. 5 KM yi a\u015fan uzakl\u0131k i\u00e7in %10<\/p><p>17.4. Ayn\u0131 konaklama tesisinde ancak t\u00fcketiciye s\u00f6zle\u015fmede belirtilen oda tipinden farkl\u0131 bir oda tipi sunulmas\u0131;<\/p><p>17.4.1. Otel odas\u0131 yerine apart vb.% 10<\/p><p>17.5. Oda-yatak \u00f6zelli\u011finin s\u00f6zle\u015fmede belirtilenden farkl\u0131 olmas\u0131;<\/p><p>17.5.1. Tek ki\u015fi konaklama yerine iki ki\u015fi konaklama halinde \u00fccretin tamam\u0131n\u0131n iadesi,<\/p><p>17.5.2. Tek ki\u015fi konaklama yerine 3 ki\u015fi konaklama halinde \u00fccretin tamam\u0131n\u0131n iadesi,<\/p><p>17.5.3. \u00c7ift ki\u015fi konaklama yerine 3 ki\u015fi konaklama halinde \u00fccretin tamam\u0131n\u0131n iadesi,<\/p><p>17.6. Bir gecelik oda-yatak \u00f6zelli\u011finin farkl\u0131 olmas\u0131 durumunda konaklama indirimi g\u00fcn say\u0131s\u0131na b\u00f6l\u00fcnerek hesaplan\u0131r.<\/p><p>17.7. Odalar\u0131n teknik ve tefri\u015f \u00f6zelliklerinin zorunlu unsurlara veya s\u00f6zle\u015fmede belirtilen niteliklere ayk\u0131r\u0131 olmas\u0131;<\/p><p>17.7.1. Banyo ve WC olmamas\u0131 veya kullan\u0131lamaz durumda olmas\u0131 %25,<\/p><p>17.7.2. Manzara veya balkon olmamas\u0131(\u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde) %10,<\/p><p>17.7.3. Is\u0131tma veya so\u011futma sisteminin olmamas\u0131, \u00e7al\u0131\u015fmamas\u0131 veya ihtiyac\u0131 kar\u015f\u0131lamamas\u0131 k\u0131\u015f veya yaz aylar\u0131nda %20, (normal oda s\u0131cakl\u0131\u011f\u0131 ~20-23 o)<\/p><p>17.7.4. S\u0131cak suyun olmamas\u0131 (~25o) %25, 17.7.5. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde minibar ve TV bulunmamas\u0131 %10,<\/p><p>17.7.6. Kirli bak\u0131ms\u0131z olmas\u0131 ve hauskeeping hizmeti olmamas\u0131 %10,<\/p><p>17.8. Konaklama tesisinin ortak alan ve \u00f6zelliklerinde eksiklik olmas\u0131;<\/p><p>17.8.1. Is\u0131tma ve so\u011futma sistemlerinin olmamas\u0131 veya \u00e7al\u0131\u015fmamas\u0131 yaz veya k\u0131\u015f aylar\u0131nda %10<\/p><p>17.8.2. Asans\u00f6r bulunmamas\u0131 veya \u00e7al\u0131\u015fmamas\u0131 durumunda zemin +3 kattan fazla tesislerde %10,<\/p><p>17.8.3. Temizlik hizmetlerinin olmamas\u0131 %20,<\/p><p>17.8.4. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde Ek hizmetlerin olmamas\u0131 (masaj, kuaf\u00f6r gibi) durumunda her ek hizmet i\u00e7in %2, azami %10<\/p><p>17.8.5. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde Tesislerdeki \u00fcnitelerde eksiklik (sauna, tenis kortu, spor salonu, golf, Yelken, s\u00f6rf, dal\u0131\u015f okulu ve malzemesi olmamas\u0131 gibi) durumunda her \u00fcnite i\u00e7in %5, azami %10,<\/p><p>17.8.6. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde A\u00e7\u0131k Y\u00fczme havuzunun olmamas\u0131 veya kullan\u0131ma kapal\u0131 olmas\u0131 (yaz aylar\u0131 i\u00e7in) %20,<\/p><p>17.8.7. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde Kapal\u0131 y\u00fczme havuzunun olmamas\u0131 veya kullan\u0131ma kapal\u0131 olmas\u0131(k\u0131\u015f aylar\u0131 i\u00e7in) %20,<\/p><p>17.8.8. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde \u00c7ocuk bak\u0131m yeri ve olana\u011f\u0131n\u0131n olmamas\u0131 %10,<\/p><p>17.8.9. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilen Plaj olanaklar\u0131n\u0131n olmamas\u0131 halinde %30<\/p><p>17.8.10. Hava ko\u015fullar\u0131ndan kaynaklanan sebepler hari\u00e7 taahh\u00fct edilen liftlerin \u00e7al\u0131\u015fmamas\u0131 veya kar kaya\u011f\u0131 teknik olanaklar\u0131n\u0131n olmamas\u0131 mevsiminde %25,<\/p><p>17.8.11. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde Terapi ve termal hizmetlerinin olmamas\u0131 %30,<\/p><p><strong>YEMEK VE E<\/strong><strong>\u011eLENCE<\/strong><\/p><p>18. Yemek ve e\u011flence hizmetlerine ili\u015fkin eksikliklerde a\u015fa\u011f\u0131daki iade oranlar\u0131 uygulan\u0131r:<\/p><p>18.1. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde E\u011flence yeri ve olana\u011f\u0131n\u0131n olmamas\u0131 (disko, gece kul\u00fcb\u00fc, animasyon) her eksiklik i\u00e7in %5, azami %10,<\/p><p>18.2. Yeme \u2013 i\u00e7me hizmetlerinde tesislerde belirlenen saatler dahilinde al\u0131namayan her \u00f6\u011f\u00fcn i\u00e7in g\u00fcnl\u00fck konaklama bedelinin % 10 u<\/p><p>18.3. Yerle\u015fim merkezleri d\u0131\u015f\u0131ndaki apart otellerde m\u00fc\u015fterilerin ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131layan sat\u0131\u015f \u00fcnitesi bulunmamas\u0131 halinde % 15,<\/p><p><strong>\u00c7EVRE \u00d6ZELL<\/strong><strong>\u0130KLER\u0130<\/strong><\/p><p>19. Tesislerin \u00e7evresel \u00f6zelliklerine g\u00f6re olu\u015fan eksikliklerde a\u015fa\u011f\u0131daki iade oranlar\u0131 uygulan\u0131r:<\/p><p>19.1. Konaklama tesisi i\u00e7inde in\u015faat faaliyeti olmas\u0131 % 30,<\/p><p>19.2. Konaklama tesisi ile m\u00fc\u015ftemilat\u0131 veya \u015fehir ve kamu kullan\u0131m\u0131ndaki yerler aras\u0131nda kullan\u0131ma a\u00e7\u0131k yol bulunmamas\u0131 %15,<\/p><p>19.3. Konaklama tesisinin 50 m yak\u0131n\u0131nda rahats\u0131zl\u0131k veren boyutta a\u00e7\u0131k \u00e7\u00f6p alan\u0131 bulunmas\u0131 %5,<\/p><p>19.4. Konaklama tesisi i\u00e7erisinde s\u00fcrekli ve \u015fiddetli g\u00fcr\u00fclt\u00fc kayna\u011f\u0131 bulunmas\u0131 %5,<\/p><p><strong>TUR H<\/strong><strong>\u0130ZMETLER\u0130<\/strong><\/p><p>20. Tur hizmetlerinde eksiklik durumunda a\u015fa\u011f\u0131daki iade oranlar\u0131 uygulan\u0131r:<\/p><p>20.1. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde panoramik \u015fehir turunun yap\u0131lmamas\u0131 % 5<\/p><p>20.2. Yurt i\u00e7inde T\u00fcrk vatanda\u015flar\u0131na y\u00f6nelik turlarda tur liderinin bulunmamas\u0131;<\/p><p>20.2.1. G\u00fcnl\u00fck \u00e7evre turlar\u0131nda %25,<\/p><p>20.2.2. Gecelemeli turlarda %25,<\/p><p>20.2.3. \u00d6zel ilgi turlar\u0131nda %40,<\/p><p>20.3.1. Yurtd\u0131\u015f\u0131 turlar\u0131nda Tur g\u00fczergah\u0131n\u0131n de\u011fi\u015ftirilmesi nedeniyle tur program\u0131nda belirlenen m\u00fcze ve \u00f6ren yerine u\u011fran\u0131lmamas\u0131, girilmemesi, gezilmemesi veya eksik gezilmesi halinde \u00f6ren yeri giri\u015f bedeli + %10,<\/p><p>20.3.2. Yurti\u00e7i turlar\u0131nda Tur g\u00fczergah\u0131n\u0131n de\u011fi\u015ftirilmesi nedeniyle tur program\u0131nda belirlenen \u00f6ren yerine u\u011fran\u0131lmamas\u0131, girilmemesi, gezilmemesi veya eksik gezilmesi halinde \u00f6ren yeri giri\u015f bedeli + %5,<\/p><p>20.4. Seyahat s\u0131ras\u0131nda ula\u015ft\u0131rma arac\u0131nda taahh\u00fct edilen servis, teknik donan\u0131m eksikli\u011fi %5,<\/p><p>20.5. Karayolu Ta\u015f\u0131ma arac\u0131 niteli\u011finin s\u00f6zle\u015fmeye ayk\u0131r\u0131 olmas\u0131 halinde ula\u015f\u0131m bedelinin % 50 si,<\/p><p>20.6. Rehber, tur lideri, s\u00fcr\u00fcc\u00fc ve servis elemanlar\u0131n\u0131n k\u00f6t\u00fc davran\u0131\u015flar\u0131 %5,<\/p><p><strong>ULA\u015eIM H\u0130ZMETLER\u0130<\/strong><\/p><p>21. Karayolu ile ula\u015f\u0131mda, Ula\u015f\u0131m hizmetlerinde eksiklikler i\u00e7in a\u015fa\u011f\u0131daki iade oranlar\u0131 uygulan\u0131r:<\/p><p>21.1. Hareket zaman\u0131n\u0131n 6 saatten fazla ve 8 saate kadar gecikmesi %5,<\/p><p>21.2. Hareket zaman\u0131n\u0131n 8 saatten fazla gecikmesi paket fiyat\u0131\/g\u00fcn hesab\u0131yla 1 g\u00fcnl\u00fck bedel tutar\u0131,<\/p><p>21.3. \u0130lan, reklam veya s\u00f6zle\u015fmede taahh\u00fct edilmesi halinde Transfer yap\u0131lmamas\u0131 halinde transfer uzakl\u0131\u011f\u0131 i\u00e7in taksi \u00fccreti.<\/p><p>22. Havayolu ile ula\u015f\u0131mda, Ula\u015f\u0131m hizmetlerindeki eksiklikler i\u00e7in a\u015fa\u011f\u0131daki tazmin y\u00f6ntemleri uygulan\u0131r.<\/p><p>22.1. Tarifeli u\u00e7u\u015flarda,<\/p><p>22.1.1. 4 saati a\u015fan gecikmelerde alkols\u00fcz i\u00e7ecek ikram\u0131,<\/p><p>22.1.1. 6 saati a\u015fan gecikmelerde yemek ikram\u0131,<\/p><p>22.1.1. 8 saati a\u015fan gecikmelerde konaklama verilir. Bu hizmetlerin verilmesi havayolunun sorumlulu\u011funda olup, seyahat acentesinin teminat\u0131 alt\u0131ndad\u0131r.<\/p><p>22.2. Charter u\u00e7u\u015flarda, u\u00e7u\u015ftan 24 saat \u00f6ncesinde meydana gelen de\u011fi\u015fiklikler yolcuya haber verilmek zorundad\u0131r. Daha sonra meydana gelen gecikmeler ile de\u011fi\u015fikliklerde tarifeli seferlere ili\u015fkin kurallar uygulan\u0131r.<\/p><p>Yurt d\u0131\u015f\u0131 u\u00e7u\u015flar\u0131nda 2 saat, yurt i\u00e7i u\u00e7u\u015flar\u0131nda 1 saat \u00f6nce havaliman\u0131nda olunmas\u0131 gerekmekte olup, t\u00fcketicinin gecikmesi nedeniyle herhangi bir iade ve tazminat talebi olamaz.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be0d6a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be0d6a7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column 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elementor-invisible elementor-widget elementor-widget-image\" data-id=\"1924e0d7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;slideInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"768\" height=\"147\" src=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/Arri-sirketler-logo.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/Arri-sirketler-logo.png 768w, http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/Arri-sirketler-logo-300x57.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>http:\/\/arrimice.com\/wp-content\/uploads\/2020\/11\/Arri-Mice-tanitim-video.mp4 E B\u00dcLTEN S\u00d6ZLE\u015eMES\u0130 H\u0130ZMET S\u00d6ZLE\u015eMES\u0130 \u00dcYEL\u0130K S\u00d6ZLE\u015eMES\u0130 \u0130NSAN KAYNAKLARI K\u00dcTAHYA \u00c7\u0130ZERGES\u0130 E B\u00dcLTEN S\u00d6ZLE\u015eMES\u0130 \u0130leti\u015fim \u0130zni Bu izinli veri metni ile birlikte, Arri Turizm Reklamc\u0131l\u0131k Ta\u015f\u0131mac\u0131l\u0131k \u00d6zel E\u011fitim \u0130n\u015f. San. Ve Tic. Ltd. \u015eti &nbsp;veya Arritur &nbsp;ile payla\u015fm\u0131\u015f oldu\u011funuz ki\u015fisel bilgilerinizin; taraf\u0131n\u0131za \u00e7e\u015fitli avantajlar\u0131n sa\u011flan\u0131p sunulabilmesi, sat\u0131\u015f, pazarlama ve benzer ama\u00e7l\u0131 her t\u00fcrl\u00fc ileti\u015fim &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"http:\/\/arrimice.com\/index.php\/politikalarimiz\/\"> <span class=\"screen-reader-text\">Politikalar\u0131m\u0131z<\/span> Devam\u0131 &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/pages\/1475"}],"collection":[{"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/comments?post=1475"}],"version-history":[{"count":26,"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/pages\/1475\/revisions"}],"predecessor-version":[{"id":2232,"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/pages\/1475\/revisions\/2232"}],"wp:attachment":[{"href":"http:\/\/arrimice.com\/index.php\/wp-json\/wp\/v2\/media?parent=1475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}